Role Overview

We are looking for a highly organized and execution-focused Operations Executive to manage day-to-day operations across e-course products, social media services, and SaaS platform backend operations

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The ideal candidate should be robust in coordination, process management, customer support, and ensuring timely execution across multiple teams.

Key Responsibilities:

- Manage daily operations for e-course launches , including learner support, batch tracking, and content readiness.

- Coordinate social media service delivery between strategy, content, design, and clients.
- Handle non-technical SaaS backend operations , including user onboarding, dashboard monitoring, issue tracking, and support documentation.

- Create and maintain SOPs, trackers, reports, and operational processes .

- Coordinate with internal teams to ensure tasks are completed on time and as per requirements.




- Handle customer queries and support tickets through calls, messages, and other channels.

- Identify operational issues, coordinate with the relevant team, and ensure timely resolution.
- Track deliverables, deadlines, and team accountability across multiple projects.
- Prepare regular operational reports and provide updates to management.

Requirements

- 3–4 years of experience in Operations, Business Operations, Client Coordination, or similar roles .

- Strong organizational and multitasking skills.
- Excellent communication and coordination abilities.
- Good knowledge of Excel/Google Sheets, documentation, and reporting .

- Ability to manage multiple tasks, teams, and deadlines.
- Problem-solving and execution-oriented mindset.

Note: Apply only Ahmedabad Based Candidates.

📌 Operation Executive (Ahmedabad)
🏢 Clapstick Media
📍 Ahmedabad