Greetings for the day!!

We are in search for the right resource for Specialist - Order to Cash to be associated with a Global FMCG Organization.

Job Title: Specialist - Order to Cash

Location : Chandigarh, India

Contract Period: 12 months (Off role)

Role Purpose Statement The Order to Cash (OTC) Associate Process expert will be the owner of one of the different OTC sub process e.g. Credit & Compliance, Cash Application, AR and Cash Management, Weekly & daily Reports, Period End close tasks including planning, management and delivery of business services.

Main Accountabilities

- Responsible for the timely completion of activities as part of the Credit to Cash (OTC) function Credit & Compliance, Cash Application, AR and Cash Management, Weekly & daily Reports, Period End close tasks.
- Manage the team performance and ensure delivery of timely output as per the defined SLAs.
- Accountable for identifying, evaluating, and resolving complex accounting transactions and ensuring completeness and accuracy of the transactions.
- Monitor and measure the performance of the OTC business process in the Centre.
- Improve the business process flow on a continual basis utilizing industry leading practices.
- Help Team Leaders setting policies and procedures for the OTC process.




- Act as key contact person for all internal and external groups (Counterparties and Statutory team) which affect / are affected by the OTC process.
- Assist team in trouble shooting and decision making.
- Identify changes to long term resource needs and implements appropriate actions.
- Ensure role alignment of individuals.
- Identify, assess and select resources.
- Facilitate performance assessments and conducts feedback sessions.
- Determine and adjusts team and individual performance measures
- Support in decisions related to monetary and non-monetary compensation / rewards within established guidelines.
- Ensure compliance with Groups Sarbanes Oxley programme and Standard Policy and Procedures.
- Provide valuable feedback to staff through annual performance appraisals and goal settings programme"

Technical

- Ability to partner with other Team Managers to optimize processes across the SSC
- In depth knowledge of end to end Order to Cash process
- Strong knowledge of OTC tasks in the SAP setting.
- Experience in FSCM Vistex, Service now and Promenta will be added advantage

Best Regards, Ananya - Mappy Global Resources

📌 C Specialist (Contract) (Chandigarh)
🏢 Mappy Global Resources
📍 Chandigarh