About Air India SATS Airport Services Private Limited:

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade.

With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

Job Title: Manager Regulatory Compliance

Location: Gurgaon

Department: Quality & Regulatory Compliance

Role Overview

The DGCA Liaison Personnel shall serve as the primary interface between the organization and the Directorate General of Civil Aviation (DGCA) for all regulatory, certification, surveillance, and compliance matters related to the CAR-145 approved Maintenance Organization. The role is responsible for ensuring continuous compliance with applicable DGCA regulations, effective management of regulatory approvals, timely closure of audit findings, and coordination of regulatory communications.

Key Responsibilities

1. Regulatory Liaison

- Act as the designated point of contact with DGCA on regulatory and certification matters.
- Coordinate submission of applications for initial approvals, renewals, variations,



and amendments related to CAR-145 approvals.
- Facilitate communication between DGCA inspectors and internal departments.
- Manage all regulatory correspondence and maintain records of approvals, observations, and directives.

1. Compliance Management

- Ensure ongoing compliance with DGCA CAR-145 requirements, Aircraft Rules, and associated Civil Aviation Requirements (CARs).
- Monitor regulatory changes and assess their impact on organizational procedures and manuals.
- Coordinate implementation of new regulatory requirements within the organization.
- Support the maintenance and revision of the Maintenance Organization Exposition (MOE).

1. Audit & Inspection Coordination

- Plan and coordinate DGCA audits, inspections, and surveillance visits.
- Ensure availability of records, personnel, and facilities during audits.
- Track audit findings and corrective action plans to closure.
- Liaise with departmental stakeholders to ensure timely compliance with regulatory observations.

1. Documentation & Reporting

- Maintain regulatory records, certificates, approvals, exemptions, and compliance documentation.
- Ensure timely submission of mandatory reports and responses to DGCA.
- Prepare periodic compliance status reports for management review.

1. Quality & Safety Support





- Support the Quality Assurance function in maintaining the organization's Quality Management System.
- Participate in internal audits, compliance monitoring activities, and root cause investigations.
- Assist in promoting regulatory awareness and compliance culture across the organization.

Qualifications:

Essential

- AME Diploma/Bachelor's Degree in Aeronautical, Aerospace, Mechanical Engineering, Aviation Management, or related discipline.

Preferred

- DGCA Aircraft Maintenance Engineer (AME) License.
- Quality Assurance or Aviation Compliance certification.

Knowledge Requirements

Solid understanding of

- DGCA CAR-145
- Aircraft Rules, 1937
- Civil Aviation Requirements (CAR)
- DGCA approval and surveillance processes
- Maintenance Organization Exposition (MOE)
- Aviation Quality Management Systems
- Safety Management Systems (SMS)
- Continuing Airworthiness requirements

Experience

Essential

- Minimum 5 years of experience in:
- Aircraft Maintenance
- MRO Operations
- Quality Assurance
- Airworthiness Management
- Aviation Regulatory Compliance

Preferred

- Prior experience within a DGCA CAR-145 approved MRO organization.
- Experience coordinating DGCA inspections, audits, and approval processes.
- Exposure to EASA Part-145 or international aviation regulatory frameworks.

Personal & Behavioural Characteristics:

- Excellent communication and stakeholder management skills
- Strong regulatory interpretation capability
- High attention to detail and documentation accuracy
- Audit and compliance management expertise
- Ability to work independently under regulatory timelines
- Problem-solving and analytical skills
- Professional interaction with regulatory authorities

📌 Manager Regulatory Compliance (Gurugram)
🏢 Air India SATS Airport Services Private Limited (AISATS)
📍 Gurugram