Manager - Quality (Bengaluru)

Manager - Quality (Bengaluru)

11 Oct
|
Akshaya Patra Foundation
|
Bengaluru

11 Oct

Akshaya Patra Foundation

Bengaluru

About the Organization : The Akshaya Patra Foundation is one of the worlds largest not-for-profit organizations implementing the Government of Indias Mid-Day Meal Programme. With operations spanning across 16+ states and over 78 kitchens, the Foundation serves over 2.35 million mid-day meals and 1 million morning snacks every day to school children. With an ambitious goal of serving 6 million meals per day by 2030, Akshaya Patra is committed to eliminating classroom hunger and promoting education through a scalable, sustainable, and efficient food delivery model.

Role Overview :

The Manager Quality will be responsible for ensuring food safety, quality assurance, and compliance with Food Safety Management Systems (FSMS) across assigned kitchens in the South Region. The role involves conducting GMP, internal, and supplier audits; implementing ISO 22000:2018 standards; driving corrective and preventive actions; and training teams on food safety, hygiene, and quality standards. The position requires strong auditing expertise, preferably as an ISO 22000:2018 Lead Auditor, along with the ability to manage quality compliance across multiple kitchen locations.

Key Responsibilities :

1. Quality Audits and Compliance

- Conduct regular Valuable Manufacturing Practices (GMP) audits across assigned kitchens.
- Plan and execute FSMS internal audits and supplier audits.
- Identify non-conformities, recommend corrective actions, and monitor closure within defined timelines.
- Ensure compliance with food safety regulations, quality standards, and organizational policies.

2. ISO 22000:2018 Implementation

- Lead the implementation, maintenance, and continuous improvement of ISO 22000:2018 across assigned kitchens.




- Drive the transition from ISO 22000:2005 to ISO 22000:2018, wherever applicable.
- Support certification, surveillance, and external audit processes.
- Monitor compliance with HACCP principles and Food Safety Management System requirements.

3. Food Safety and Quality Training

- Train kitchen teams on food safety, hygiene, GMP, HACCP, and quality management practices.
- Develop and implement training modules to strengthen food safety awareness and compliance.
- Guide location teams in implementing food safety procedures and maintaining required standards.

4. Documentation and Process Standardization

- Support the development and standardization of SOPs, checklists, and FSMS documentation.
- Ensure accurate maintenance of audit reports, compliance records, and food safety documentation.
- Develop and monitor Corrective and Preventive Action (CAPA) plans based on audit findings.
- Identify opportunities for process improvement and strengthen quality management systems.

5. Regional Quality Management

- Oversee quality and food safety compliance across approximately 20 kitchens in the assigned region.
- Coordinate with kitchen operations, internal stakeholders, suppliers, and external certification agencies.
- Conduct regular location visits and follow up on audit observations and compliance gaps.




- Be willing to travel extensively across the assigned region.

Required Qualifications and Experience
- Bachelors or Masters degree in Food Science, Food Technology, Microbiology, Quality Management, or a related field.
- Minimum 8 years of relevant experience in quality assurance, food safety, quality control, or auditing within food production, catering, manufacturing, or large-scale kitchen operations.
- Strong knowledge of food safety regulations, GMP, FSMS, HACCP, ISO 22000, and EHS requirements.
- Proven experience in conducting internal, GMP, and supplier audits.
- ISO 22000:2018 Lead Auditor certification and auditing experience are required.
- Experience in ISO implementation, certification, documentation, and corrective action management.

Required Skills
- Strong auditing, analytical, and problem-solving skills.
- Excellent communication, leadership, and team-training abilities.
- Ability to manage multiple locations and drive compliance independently.
- Strong documentation, reporting, and process-improvement capabilities.
- Willingness to travel extensively across the assigned region.

Preferred Qualifications
- Experience managing quality and food safety systems across multiple kitchens or large-scale food production units.
- Expertise in FSMS implementation, HACCP, ISO 22000 certification, and EHS compliance.
- Experience in transitioning and maintaining ISO 22000:2018 certification across multiple locations.

Location and Regional Coverage

South Region: Karnataka, Andhra Pradesh, Telangana, Guwahati, Odisha, Maharashtra, Thane, and Chhattisgarh.

Coverage: Approximately 20 kitchens per Manager – Quality.

📌 Manager - Quality (Bengaluru)
🏢 Akshaya Patra Foundation
📍 Bengaluru

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