SROMPL is hiring an experienced Client Relationship & Business Development Manager to manage existing client relationships, reconnect with potential customers, identify business opportunities and generate revenue through consultative selling.

The ideal candidate should have strong B2B communication, customer relationship management, follow-up, negotiation and sales conversion skills.

This position focuses on building long-term business relationships while converting genuine customer requirements into business opportunities.

Key Responsibilities

- Manage relationships with existing clients and potential customers.
- Reconnect with previous enquiries and inactive prospects.
- Understand customer requirements and business challenges.
- Identify opportunities for SROMPL's multiple business services.
- Conduct professional calls, WhatsApp communication, emails and online meetings.
- Generate qualified business enquiries and coordinate proposals.
- Cross-sell and upsell relevant services to existing customers.
- Negotiate commercial terms and convert prospects into paying clients.
- Maintain CRM records, customer history and follow-up schedules.
- Coordinate with internal departments for customer requirements.
- Achieve assigned relationship management and revenue targets.
- Submit regular sales pipeline and performance reports.

Services to Promote

- Export-Import Consultancy
- Freight Forwarding & Logistics
- India & China Product Sourcing
- International Business Support
- Website Development & SEO
- Digital Marketing & Lead Generation
- Social Media Management & Branding

Required Qualifications & Skills

- 3–5 years of experience in B2B Sales, Business Development or Client Relationship Management.




- Proven experience handling business clients and generating revenue.
- Strong communication and negotiation skills.
- Experience managing existing customers and converting potential leads.
- Ability to understand business requirements and recommend suitable solutions.
- Knowledge of CRM software, Excel and sales reporting.
- Professional communication skills in Gujarati, Hindi and English.
- Strong follow-up discipline and customer-focused approach.
- Ability to work independently and achieve assigned targets.

Preferred Candidate

- Experience in B2B service sales, logistics, consultancy, international trade or IT services.
- Experience in cross-selling and account development.
- Proven record of customer retention and sales conversion.
- Comfortable communicating with business owners, directors and decision-makers.

What We Offer

- Fixed Salary Performance-Based Incentives
- Existing Prospect & Customer Database
- Opportunities to Work Across Multiple Business Sectors
- Professional Growth & Career Development
- Long-Term Career Opportunity

Key

This is not a customer support or basic telecalling position. We are looking for an experienced professional who can build customer relationships, identify business opportunities and contribute directly to business growth.

Pay: ₹22,000.00 - ₹40,000.00 per month

Application Question(s)

- How many years of experience do you have in B2B Sales or Client Relationship Management?
- Which industry have you worked in?
- Have you managed existing clients and converted them into additional business?
- Have you independently achieved monthly sales or revenue targets?
- Which customer communication methods are you comfortable using?
- Are you comfortable working full-time from our Rajkot office?

Work Location: Remote

📌 Logistics Sales Executive (Freight Forwarding) (India)
🏢 YESS
📍 India