– Loan Collection Executive

Company: Blue Chip Finance

Location: Gurgaon

Industry: NBFC / Financial Services

Department:Collections

Job Type: Full time | Desk Job

Experience: 1–3 Years

Qualification: Graduate

Joining: Immediate Joiners Preferred

Job Summary

Blue Chip Finance is looking for an experienced Loan Collection Executive to manage collections for its Payday Loan portfolio. This is a desk-based role focused on customer follow-ups, overdue payment recovery, repayment commitments, and achievement of collection targets through calls and digital communication.

The ideal candidate should have prior experience in loan collections/recovery, preferably in Payday Loans, Personal Loans, Digital Lending, Fintech, or NBFC operations, along with strong communication and negotiation skills.

Key Responsibilities

- Handle Payday Loan collections and follow up with customers for timely repayment of outstanding dues.
- Contact customers through calls, messages, and other approved communication channels regarding due and overdue payments.
- Manage assigned overdue accounts and ensure consistent follow-up for recovery.
- Understand reasons for non-payment and effectively communicate repayment obligations to customers.
- Negotiate and obtain Promise-to-Pay (PTP) commitments from customers.
- Regularly follow up on PTP cases and take appropriate action on missed commitments.
- Achieve assigned daily, weekly, and monthly collection targets.




- Maintain accurate records of customer conversations, commitments, payments, and follow-up status in the system.
- Identify difficult or high-risk cases and escalate them to the Collection Manager/Supervisor when required.
- Coordinate with internal teams for payment verification and resolution of customer queries.
- Maintain professional and respectful communication while handling collection calls.
- Follow the company’s collection policies, processes, and applicable regulatory guidelines.

Candidate Requirements
- Graduate in any discipline.
- 1–3 years of relevant collection experience.
- Experience in Payday Loan / Personal Loan / Digital Lending / NBFC / Fintech collections preferred.
- Good communication and negotiation skills.
- Strong convincing, follow-up, and customer-handling abilities.
- Comfortable working in a target-driven collection environment.
- Basic computer and MS Excel knowledge.
- Ability to maintain accurate collection and customer records.
- Immediate joiners preferred.

Key Skills Loan Collection | Payday Loan Collection | Tele-Collection | Debt Recovery | PTP Management | Customer Follow-up | Negotiation | Communication Skills | Digital Lending | NBFC | Target Achievement

Work Profile: 100% Desk Job

Experience Required: 1–3 Years

Education: Graduation Mandatory

Joining Preference: Immediate Joiners

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Loan Collection Executive (Gurugram)
🏢 Blue Chip Finance
📍 Gurugram