Role Summary

The Lead Security Analyst should work as a technical SME/Lead for the Saviynt IGA solution, key delivery outcomes expected from this role are:

- Analyze requirements related to MINOR enhancements, solution design, implement, test and deploy
- Understand the solution architecture and design done by the engineering team for new business requirements. Clarify and transition seamlessly for Operations.
- Analyze and resolve L3, L2 tickets
- Application Onboarding – Standard pattern of applications leveraging out of the box connectors
- Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.
- Maintain knowledge repository – Runbook, Playbook, Architecture/Design and SOP documents
- Triage & resolve production incidents, restore the service availability within SLA targets
- Identity manual repetitive tasks, tickets, process gaps. Plan to automate, reduce ticket volumes and improve productivity and efficiency.
- Mentor and guide the Security analysts and associates skilled in Saviynt
- Adaptable working in shifts as per roster rotation.
- Cross-skilling, Up-skilling in other IAM services under the scope of the Operations team




- Saviynt certification, Motivate the team members to complete the certification related to Saviynt

Beyond the above outcomes, driving continuous service improvements to automate the manual L1/1.5 tasks, Support Program, Project status updates with respect to the Saviynt operations workstream.

Requirements

Education Requirements

Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.

Preferred

Years of Experience

5-6 years of relevant Saviynt implementation and support experience.

Basic Qualifications

- 8-12 years of experience in IGA solution (Saviynt). Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 5-6 years) is mandatory.
- Working in shift model as per roster rotation strategy
- Team collaboration, Effective communication

Technical Skills

- Hands-on implementation & operations support experience in IGA (Saviynt). L2/L3 tickets, App Onboarding, Access certification.

Preferred Qualifications

- Saviynt Implementation and Operations support experience.
- Java development experience

📌 Lead Security Analyst - Saviynt (Chennai)
🏢 Staples India
📍 Chennai