Role Description

Job Title

ServiceNow CMDB Developer

Experience

- 7+ years of ServiceNow development and administration experience.
- 3+ years of hands-on experience with CMDB, Discovery, and ITOM environments.
- Experience working in Agile/Scrum delivery models.

Required Qualifications

- Bachelor's Degree in Computer Science, Information Technology, or a related field.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).

Mandatory Skills
- Solid expertise in ServiceNow CMDB, Discovery, ITOM, Service Mapping, CSDM, and IRE.
- Experience designing, implementing, and maintaining CMDB architecture, CI classes, attributes, and relationships.
- Hands-on experience with CMDB Health, Data Governance, Reconciliation Rules, and Data Manager.
- Proficiency in JavaScript, GlideRecord, Business Rules, Script Includes, Client Scripts, and UI Policies.
- Experience developing Flow Designer solutions, workflows, Scheduled Jobs, and automations.
- Strong knowledge of REST/SOAP integrations, IntegrationHub, Import Sets,



and Transform Maps.
- Expertise in Discovery configuration, MID Server management, credential management, and Discovery Patterns.
- Experience configuring Identification & Reconciliation Engine (IRE), Identification Rules, and Reconciliation Rules.
- Ability to troubleshoot duplicate CI issues, CMDB data quality issues, ECC Queue, and MID Server issues.
- Experience integrating CMDB with enterprise platforms such as SCCM/MECM, VMware, AWS, Azure, SolarWinds, and Asset Management tools.

Good to Have Skills
- ServiceNow Certified Implementation Specialist – Discovery.
- ServiceNow Certified Implementation Specialist – ITOM.
- Experience with Event Management module.
- Exposure to platform upgrades, testing activities, and root cause analysis.
- Experience in enterprise-scale CMDB governance and compliance initiatives.

Skills JavaScript, CI Relationships, SOAP

📌 Lead II - Enterprise Solutions (Hyderabad)
🏢 UST
📍 Hyderabad