Talent500 is hiring for one of its clients.

Academy Trainer – Guidewire / Core Insurance Platforms

Location: Hyderabad, India | Experience: 5–8 Years | Function: Core Insurance Platforms (CIP)

Role Purpose:

Zurich is looking for an experienced Academy Trainer to support its Guidewire Academy within Core Insurance Platforms (CIP). The role will focus on building insurance domain capability, designing role-based learning journeys, developing training curricula, and delivering engaging learning programmes across the insurance technology lifecycle.

The ideal candidate will combine strong P&C; insurance knowledge with hands-on training, curriculum development, and facilitation experience. Prior Guidewire experience is not mandatory, but candidates should be comfortable learning technology concepts and partnering with technical SMEs.

Key Responsibilities:

- Curriculum Development & Instructional Design
- Design and maintain structured, role-based training curricula aligned with business and capability requirements.
- Develop learning paths covering insurance fundamentals, business processes, application concepts, and technology-enabled insurance operations.
- Translate complex insurance concepts and workflows into clear, engaging learning content.
- Create presentations, facilitator guides, learner workbooks, assessments, case studies, simulations, and knowledge checks.
- Develop learning journeys across beginner, intermediate, and advanced competency levels.
- Partner with SMEs to incorporate Guidewire and application-specific concepts into training.
- Training Delivery & Facilitation
- Deliver classroom, virtual, and blended learning programmes.
- Facilitate training for graduates, experienced professionals, and employees transitioning into insurance technology roles.
- Use practical insurance scenarios, case studies, and exercises to improve learner engagement and retention.
- Conduct workshops, onboarding programmes, knowledge sessions, and Train-the-Trainer initiatives.
- Adapt delivery methods based on learner needs and feedback.
- Insurance Domain & Capability Development
- Develop training covering P&C; insurance concepts, terminology, processes, and workflows.
- Demonstrate understanding of policy administration, underwriting, claims,



billing, and customer servicing.
- Translate business requirements into learning modules that build insurance understanding among technology professionals.
- Work with Guidewire SMEs to connect insurance processes with relevant applications and functionality.

Assessment & Continuous Improvement:

- Design pre- and post-training assessments, quizzes, competency matrices, and knowledge checks.
- Track learner progression and identify capability gaps.
- Measure training effectiveness through assessments, feedback, and application of knowledge.
- Continuously improve curricula based on business changes, learner feedback, and stakeholder input.
- Maintain training documentation, learning repositories, and programme records.

Stakeholder Management:

- Collaborate with business stakeholders, SMEs, technical teams, delivery teams, and L&D; partners.
- Validate curriculum accuracy and relevance with subject matter experts.
- Support workforce readiness, onboarding, reskilling, and capability-building initiatives.

Required Skills & Experience:

- 5–8 years of relevant professional experience.
- Strong experience in P&C; insurance, general insurance, or insurance operations.
- Proven experience in corporate training, onboarding, capability development, or academy programmes.
- Hands-on experience designing and developing training curricula and structured learning pathways.
- Strong understanding of instructional design and adult learning principles.
- Excellent classroom, virtual training, presentation, and facilitation skills.
- Experience developing assessments, competency frameworks, and learning effectiveness measures.
- Solid stakeholder management and communication skills.
- Ability to create high-quality training manuals, presentations, facilitator guides, SOPs, and other learning content.




- Familiarity with LMS platforms and digital learning tools.
- Mandatory Insurance Experience
- Candidates should have exposure to one or more of the following:
- Property & Casualty (P&C;) insurance.
- General insurance operations.
- Policy administration and underwriting.
- Claims management and lifecycle.
- Insurance billing and premium management.
- Insurance business processes and workflows.
- Insurance technology transformation or digital enablement.

Preferred: Exposure to US, UK, or European insurance markets.

Mandatory Training & Curriculum Experience:

- Candidates must have experience in designing learning programmes, not only delivering pre-existing content.
- Key requirements include:
- End-to-end curriculum development.
- Role-based learning journey design.
- Scenario-based and practical learning content.
- Adult learning and instructional design.
- Learner assessment and competency evaluation.
- Training effectiveness measurement.
- Ability to develop scalable and reusable learning content.
- Good to have: ADDIE, Articulate 360/Storyline/Rise, SCORM, learning analytics, and Train-the-Trainer experience.

Good to Have:

- Exposure to Guidewire PolicyCenter, ClaimCenter, or BillingCenter.
- Experience supporting an insurance technology academy or capability programme.
- Enterprise application training or technology enablement experience.
- Familiarity with Agile and software development lifecycles.
- Experience working with global and geographically distributed teams.
- Experience in workforce reskilling, onboarding, or large-scale capability transformation.
- Guidewire implementation, configuration, or development experience is not mandatory. The candidate should demonstrate the ability to quickly understand new technology concepts and effectively collaborate with technical SMEs.

Key Success Measures:

- Quality and relevance of curricula developed.
- Learner engagement and training effectiveness.
- Improvement in assessment scores and competency levels.
- Reduction in onboarding and domain-learning timelines.
- Stakeholder satisfaction.
- Creation of reusable, scalable learning content.
- Successful development of insurance and technology capabilities through the Academy.

📌 Lead Guidewire Academy Trainer-29982] (Hyderabad)
🏢 Talent500
📍 Hyderabad