- Direct preparation and issuance of customer invoices to ensure prompt and accurate billing in compliance with contract terms.
- Oversee response to billing and A/R inquiries in a manner that cultivates a culture of exemplary customer service both internal and external.
- Support Order-to-Cash Accounting team by running credit checks and monitoring credit worthiness of current and existing customers.
- Participate in month-end close processes associated with Accounts Receivable to support timely and accurate preparation and delivery of financial statements.
- Facilitate cash receipt and application processes to ensure prompt and accurate deposit of all funds and application to customer accounts.
- Execute process for managing and refunding customer credit balances in a timely manner,
partnering with Accounts Payable to escalate or resolve any A/R related unclaimed property issues.
- Oversee maintenance of customer account information within Billing System(s) to ensure up-to-date address, terms, tax, and contact information.
- Collaborate with cross-functional teams on various systems projects including selection, implementation, and upgrades to A/R and Billing systems.
- Execute policies and procedures for Billing and A/R, driving toward implementation of best practices and business process improvements.
- Support overall organizations SOX compliance requirements through adherence to key controls and timely completion of reporting.
📌 Lead Assistant Manager -AR Collection (Noida)
🏢 EXL
📍 Noida