Key responsibilities

- Process and maintain landside surcharges related to shipments and modes of transport (MOT), including truck, rail, and all SD movements.

- Accurate and timely execution of surcharge filings in AFLS in compliance with FMC and other government regulations.

- Identify discrepancies in surcharge filings or application and raise correction requests.

- Support timely filings by ensuring all applicable surcharges are captured correctly.

- Maintain proper documentation and audit trail for all surcharge-related entries.

- Respond to queries related to landside surcharges and provide resolution support.

- Ensure compliance with company policies, tariff rules, and SOP guidelines.

- Assist in reducing duplicate entries or incorrect surcharge applications.

- Provide ad-hoc support for operational requirements and generate reports as needed to support analysis, tracking, and decision-making.

- Drive joint initiatives between GSC and Revenue management (ROM/CPM/ROP/IPM) which should help to achieve organization goals and to build a good rapport.

- Understand Customer's requirement and focus on customer/revenue outcome.

- High attention to quality - 100% is mandatory.

- Identify and prioritize tasks effectively.

- Timely reporting to Process Manager on day-to-day team performance and issues.

- Versatile to do rotational shifts and weekends.

Shift - 12 PM-9 PM (Can be rotational basis business needs)

Required qualification, experience skills

- Graduate in any discipline

- Good in communication, process improvement, analytics convincing skills

- Minimum experience of 3 years in this portfolio

- Ability to work under pressure - with high sense of urgency.





- Detail oriented - ability to perform processes as per pre-defined design.

- Good presentation and Microsoft excel skills.

- Should be able to analyse / foresee challenges.

- General awareness of the practical side of Commercial processes in shipping industry

- Expert in understanding short term Long-term business.

- Understand the E2E business along with the required pricing systems.

- Understanding of price calculations, surcharge applications, additional costs booking requirements

- Should be able to explain clearly to all stakeholders on exceptions also if a different approach needs to be taken for route, pricings, etc.

- Proficient in accessing AFLS modules since most of the pricing related activities happens in AFLS application.

- Understand the SPOT business/logics and contract products to handle the business more efficiently.

- Knowledge of PMA ML.com is an advantage.

- Knowledge in Upstream and Downstream processes is preferable to collaborate things in a better way

- Should be prolific in error resolution and ability to suggest better solutions.

- Exposure of data analytics tools like SAPBI, Dataiku, Databricks, etc. is preferable.

- Should have proven experience in successfully executing Global transitions, ensuring effective Governance and seamless execution of the project.

- Adherence to timelines proposed or agreed with stakeholders.

- Partner with neighbouring processes (Upstream Downstream)/stakeholders and obtain buy-in for complex and strategic initiatives.

- Willing to learn and adapt to new challenges.

- Should be prolific in all Microsoft packages like Excel, PowerPoint, MS Word, etc.

📌 Landside Surcharge Specialist (Chennai)
🏢 A.P. Moller - Maersk
📍 Chennai