The candidate need to support the SPCPS Business Manager as a Functional / Data expert using Kinaxis Rapid Response and be responsible to deliver the following:

- Drive and co-ordinate month beginning Inbound integration / data load activities from OVS, SAMIS, MASTER, SMART OMS SOB into SPCPS Kinaxis.
- Check and verify data robustness to support seamless SPP authoring by Sales team in SPCPS Kinaxis.
- Work with regional MPL Sales planning team to help author demand / capacity in SPCPS Kinaxis
- Interact with technical, data IT team members to diagnose and resolve incidents in Kinaxis
- Keep track of SPCPS Kinaxis incident tickets for quicker resolution without affecting business.
- Interact with business / IT to document, follow and implement SPCPS Kinaxis functional enhancements
- Coordinate with the PDO / Codification / IT teams to pull new entities into SPCPS Kinaxis
- Support on testing functional enhancements in EDU and QA environment to avoid issues post implementation.
- Bring issues which require escalation/help to the leadership team for support.
- Regional/Goverance/Approval meetings
- Bring defects / enahancements request to weekly SPCPS BPR for approval
- Creat workbooks, worksheets, alerts, schedule task, scorecards, automation chain and dashboards in Rapid response




- Provide creative solutions to complex business problems while maintaining best practices;
- Work closely with Kinaxis Solution Architect to develop a business process design that leverages RapidResponse capabilities; Providing high levels of customer service.

- Fair understanding of business data, planning parameters, and business logic used in the demand planning, allocation and capacity process

- Good at excel based analysis and reporting through visualization

- Having knowledge of SPCPS Kinaxis and Rapid response

- Good at process adherence

- Good analytical skills and problem solving skills

- Proven ability to quickly learn new systems/programs

- Valuable Team player

- Good communications

Willingness to work across time zones
- Bacheor's degree in Engg / Science / IT

Role: Operations Support - Other, Industry Type: Automobile (Automobile Dealers), Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills analytical skills visualizationauthoringbusiness datasolution architectbprinboundcustomer servicedemand planningsalesqakinaxisautomationbusiness processsales planning

📌 Kinaxis Analyst (Chennai)
🏢 Ford Business Solutions
📍 Chennai