Experience: 2–4 Years
Location: Noida Sector 62
Work Mode: Onsite | 5 Days a Week
Key Responsibilities:
- Manage and maintain solid relationships with key clients.
- Understand customer requirements and provide appropriate solutions.
- Handle customer queries, complaints, and escalations promptly.
- Ensure high customer satisfaction, retention, and loyalty.
- Communicate with clients through calls, emails, and meetings.
- Maintain accurate records of client interactions and feedback.
- Coordinate with internal teams to resolve customer issues.
- Identify opportunities for upselling and cross-selling.
- Maintain professional and cordial relationships with clients.
Interested candidate share the CV to
[email protected]
📌 Key Account Officer (3-5 Years) (Noida)
🏢 Mcube
📍 Noida