Key Accounts Sales Manager

Company: Jarvisden IT Solutions Pvt. Ltd.

Location: Chennai, Tamil Nadu

Department: Sales / Business Development

Experience: 2- 7 Years

Employment Type: Full-Time

Industry: IT Infrastructure / IT Solutions / Technology Services

About Jarvisden IT Solutions

Jarvisden IT Solutions Pvt. Ltd. is an IT solutions and infrastructure company focused on delivering technology solutions and services to corporate customers. We are looking for a Key Accounts Sales Manager to manage and grow relationships with our existing key customers while identifying opportunities for account expansion and new business.

Role Overview The Key Accounts Sales Manager will be responsible for managing strategic customer accounts, driving revenue growth, strengthening customer relationships and identifying opportunities for renewals, cross-selling, up-selling and new business across IT infrastructure, software and technology services.

The ideal candidate should have strong enterprise sales and account-management experience, good commercial understanding, excellent follow-up skills and the ability to coordinate effectively with internal technical and commercial teams.

Key Responsibilities

Manage and maintain strong, long-term relationships with existing key customers.

Understand customer requirements, business needs and technology challenges to identify business opportunities.

Drive repeat business, cross-selling and up-selling across IT infrastructure, software and IT services.

Identify and develop opportunities for AMC, renewals, subscriptions and managed services.

Conduct regular customer meetings, account reviews and business discussions.

Develop and execute account plans to achieve revenue and account-growth objectives.

Coordinate with Presales, Technical, Procurement,



Finance and OEM/Distributor teams to ensure smooth execution of customer requirements.

Prepare and coordinate quotations, proposals and commercial discussions.

Follow up consistently on opportunities and ensure timely PO closure.

Maintain a healthy sales pipeline and provide accurate sales forecasts.

Monitor customer payment status and coordinate with Finance and customers for timely collections.

Maintain accurate CRM records, opportunity details, customer information and sales activities.

Handle customer escalations and coordinate internally to ensure timely resolution.

Monitor competitor activity, customer requirements and market opportunities relevant to assigned accounts.

Achieve assigned revenue, gross margin, collection and account-growth targets.

Build strong customer engagement to improve retention and increase the overall value of key accounts.

Key Performance Indicators (KPIs)

Existing Account Revenue Growth

Gross Margin / Bottom Line

Renewal Achievement

Cross-Sell & Up-Sell Revenue

Customer Retention

Pipeline Value & Conversion

Customer Meetings & Engagement

Payment Collection

Account Growth

Candidate Profile

We are looking for a commercially oriented sales skilled who can independently manage customer relationships, identify opportunities and drive accounts toward revenue growth.

Experience Required

Relevant experience in

IT Infrastructure Sales

IT Solutions Sales

Enterprise Sales

B2B Technology Sales

Key Account Management

Corporate Account Management





Experience managing existing corporate / enterprise customers is preferred.

Candidates with experience selling IT infrastructure, software, AMC, subscriptions or related technology services will be preferred.

Required Skills

Strong Key Account Management

Customer Relationship Management

Enterprise / B2B Sales

IT Solution Selling

Communication & Negotiation

Account Planning

Pipeline Management

Sales Forecasting

Commercial & Margin Understanding

Cross-Selling & Up-Selling

Customer Retention

Strong Follow-up & Coordination

Payment / Collection Follow-up

Customer Escalation Management

CRM & Sales Reporting

Customer-centric approach

What We Expect

Strong ownership of assigned customer accounts

Ability to build long-term customer relationships

Target-oriented and commercially aware approach

Excellent communication and negotiation skills

Ability to coordinate with multiple internal and external stakeholders

Strong follow-up discipline and attention to detail

Ability to convert customer relationships into sustainable business growth

Keywords

Key Account Manager | Key Accounts Sales Manager | Enterprise Sales | IT Sales | IT Infrastructure Sales | B2B Sales | Corporate Sales | Account Management | IT Solutions | Technology Sales | Solution Selling | AMC | Renewals | Cross Selling | Up Selling | Enterprise Accounts | Customer Relationship Management | IT Services | Chennai

Apply Now

Interested candidates can share their updated CV with:

Jeffina HR

(phone hidden)

Email: [email protected]

Location: Chennai, Tamil Nadu

Pay: ₹250,000.00 - ₹750,000.00 per year

Benefits

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Key Account Manager- IT Sales (Chennai)
🏢 Jarvisden It Solutions
📍 Chennai