Location: Kolkata

Experience: 6 months – 1 year

Industry: Advertising / Marketing / Creative Agency

Employment Type: Full-time

About the Role

We are looking for a proactive and organised Junior Client Servicing Executive to join our advertising agency. The ideal candidate should have excellent communication skills, a strong creative sense and the ability to effectively coordinate between clients, creative teams and other stakeholders.

The role involves understanding client requirements, managing day-to-day communication, coordinating people and projects, following up on deliverables and ensuring that work is executed accurately and on time

Key Responsibilities

- Act as a point of coordination between clients and the internal creative team.
- Understand client briefs and communicate requirements clearly to designers, copywriters and other team members.
- Coordinate with multiple team members to ensure projects progress smoothly and deadlines are met.
- Follow up with designers, copywriters, motion artists and other internal teams on assigned deliverables.
- Assist in managing workloads, priorities and timelines across different projects.
- Keep track of pending tasks and ensure timely follow-ups with the relevant team members.
- Follow up with clients for briefs, feedback, approvals and required information.
- Review creative outputs before sharing them with clients to ensure accuracy and completeness.
- Have a good understanding of final output files, file formats, artwork versions, dimensions, resolutions and specifications for different media.
- Maintain proper version control and ensure the correct artwork is shared with clients and vendors.
- Coordinate adaptations and resizing of creative assets across different platforms and formats.
- Prepare and maintain project-related documents, presentations and reports.
- Use Microsoft Word, Excel and PowerPoint proficiently for day-to-day work.
- Maintain project timelines, status updates and follow-up schedules.




- Work closely with the creative team to ensure client requirements are translated accurately into creative outputs.
- Assist in preparing presentations, proposals and client communication when required.
- Coordinate with vendors, printers and other external partners where necessary.
- Identify potential issues, bottlenecks or delays and communicate them proactively.
- Maintain a skilled and positive relationship with clients.
- Support the team in ensuring smooth day-to-day operations and effective collaboration between different functions

Key Skills & Qualifications

- 6 months to 1 year of experience in an advertising agency is preferred.
- Excellent spoken and written English communication skills.
- Strong interpersonal and client-handling skills.
- Good creative sense and aesthetic understanding.
- Ability to recognise and evaluate good design, typography, layouts, imagery and overall visual presentation.
- Basic understanding of the advertising and creative production process.
- Good knowledge of final artwork and output requirements, including file formats, versions, dimensions and specifications.
- Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
- Strong people management and team coordination skills.
- Ability to delegate, follow up and coordinate with multiple team members effectively.
- Strong organisational and time-management skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Strong attention to detail.
- Ability to understand instructions, identify gaps and ask the right questions.
- Comfortable working in a fast-paced agency environment.
- Ability to work collaboratively with creative teams while keeping client requirements and deadlines in focus.
- Proactive attitude with a willingness to learn and take ownership of responsibilities.

What We Are Looking For We are looking for someone who is organised, articulate, creatively inclined and dependable , with the ability to manage both client expectations and internal coordination.

The ideal candidate should be comfortable interacting with clients, coordinating with creative teams, managing day-to-day tasks and ensuring that projects move smoothly from brief to final delivery .

📌 Junior Client Servicing Executive (Kolkata)
🏢 IDEA INC (Advertising Agency)
📍 Kolkata