Location: Trivandrum

Experience: 4-6 Yrs

Notice Period: Immediate to 30 days

Professional Experience

- 4–6 years of hands-on experience in IT systems administration or internal IT support
- Strong proficiency with macOS and iOS device management (laptops, iPhones, iPads); experience with MDM, encryption, and routine Mac maintenance is highly preferred
- Familiarity with cloud-based systems, email platforms, and server/network fundamentals (DNS, VPN, firewalls, SSL, web/email hosting)
- Demonstrated ability to manage SaaS tools, handle license renewals, and support end users across departments
- Bonus: Experience supporting international teams, especially in North America, and familiarity with IT frameworks like ITIL

Key Skills

- Technical Proficiency: Confident managing Mac-first environments.
- Infrastructure Knowledge: Comfortable with networking basics, hosting configurations,



domain management, and email/server setups
- Security & Access: Robust understanding of endpoint protection, access provisioning, and secure system practices
- Documentation & Detail Orientation: Able to maintain clean records and create helpful guides for internal users
- Problem-Solving & Support: Solution-oriented, with the ability to troubleshoot independently and deliver reliable IT support
- Communication: Fluent in English; able to explain technical issues clearly to non-technical users and work effectively across global teams
- Time Management: Organized, self-driven, and able to prioritize IT support needs while managing multiple responsibilities.

📌 IT System Administrator (Thiruvananthapuram)
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