Job Title: IT Executive

Department: Information Technology

Location: Okhla Phase 1

Job Summary The IT Executive is responsible for managing and supporting the organization's IT infrastructure, hardware, software, networks, and end-user systems. The role ensures smooth IT operations, provides technical support, maintains security standards, and assists in implementing technology solutions to improve business efficiency.

Key ResponsibilitiesIT Support & Helpdesk

- Provide technical support to employees for hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, printers, and peripherals.
- Troubleshoot system, application, and connectivity problems.
- Manage user accounts, passwords, and access permissions.

Network & Infrastructure Management
- Monitor and maintain LAN, WAN, Wi-Fi, and internet connectivity.
- Configure and support routers, switches, firewalls, and network devices.
- Ensure system uptime and optimal network performance.
- Coordinate with external vendors and service providers when required.

System Administration
- Install, update, and maintain operating systems and business applications.
- Manage servers, backups, and data recovery processes.
- Monitor system performance and implement improvements.
- Maintain IT asset inventory and documentation.

Information Security
- Implement and monitor cybersecurity policies and procedures.
- Manage antivirus, endpoint protection, and security updates.
- Conduct regular data backups and security audits.




- Ensure compliance with company IT policies and regulatory requirements.

Project & Vendor Management
- Assist in IT projects, system upgrades, and technology deployments.
- Coordinate with software and hardware vendors for procurement and support.
- Prepare technical documentation and reports.
- Support digital transformation and process automation initiatives.

Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 2–5 years of experience in IT support, system administration, or network management.
- Knowledge of Windows/Linux operating systems.
- Understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
- Experience with Microsoft 365, Active Directory, and cloud platforms is preferred.
- Strong troubleshooting and problem-solving skills.

Key Skills
- Technical Support
- Network Administration
- System Administration
- Hardware & Software Maintenance
- Cybersecurity Awareness
- IT Asset Management
- Cloud Technologies (Azure/AWS preferred)
- Vendor Coordination
- Documentation & Reporting
- Communication and Customer Service Skills

Preferred Certifications
- CompTIA A
- CompTIA Network
- Microsoft Certified Skilled (MCP)
- CCNA
- ITIL Foundation

KPIs / Performance Metrics
- Incident resolution time.
- System and network uptime.
- User satisfaction score.
- IT asset accuracy and compliance.
- Successful completion of IT projects and upgrades.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 IT Executive (New Delhi)
🏢 HELIOUS SPECIALTY GASES
📍 New Delhi