Job Responsibilities:-

- IT Infrastructure Management – Monitor and maintain hospital IT infrastructure, including desktops, laptops, servers, printers, network devices, and other IT equipment.

- Hospital Information System (HIS) Support – Provide technical support for HIS, EMR, PACS, LIS, pharmacy, billing, and other hospital applications to ensure smooth day-to-day operations.

- User Support &
- Troubleshooting

– Attend to IT-related issues raised by doctors, nurses, administrative staff, and other departments and resolve them within the required timeframe.

- Network &

- Connectivity

– Monitor LAN, Wi-Fi, internet connectivity, and other network services across clinical and administrative areas of the hospital.

- Hardware &

- Software Management

– Install, configure, maintain, and troubleshoot computer hardware, operating systems, software applications, and peripherals.

- Data Backup &

- Security

– Ensure regular data backups and support implementation of IT security measures to protect hospital information and patient-related data.

- User Account Management – Create, modify, and deactivate user accounts and access permissions in accordance with departmental requirements and hospital policies.

- IT Asset Management – Maintain accurate records of IT assets, software licences, warranties, repairs, replacements, and equipment allocation.

- Support for Medical Equipment Integration – Coordinate with vendors and concerned departments for IT/network connectivity and system-related requirements of medical equipment and diagnostic systems.

- Vendor Coordination &





- Maintenance

– Coordinate with external IT vendors and service providers for installation, maintenance, AMC/CMC, upgrades, and troubleshooting of IT systems.

- IT Documentation &

- Compliance

– Maintain IT-related records, service reports, system documentation, access logs, and other documents required for hospital audits and accreditation requirements such as NABH.

- IT Downtime &

- Incident Management

– Respond promptly to critical IT incidents and system downtime, escalate issues when required, and support business continuity of critical hospital services.

- Cybersecurity Awareness – Support implementation of antivirus, access controls, password policies, security updates, and other measures to minimize cybersecurity risks.

- Staff IT Training – Provide basic training and guidance to employees on hospital IT systems, applications, cybersecurity practices, and appropriate use of IT resources.

- System Monitoring &

- Preventive Maintenance

– Conduct routine checks and preventive maintenance to minimize system failures and ensure uninterrupted IT support across the hospital.

Pay: ₹300,000.00 - ₹500,000.00 per year

Perks

- Commuter assistance

- Leave encashment

- Paid sick time

- Provident Fund

Ability to commute/relocate

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education

- Bachelor's (Preferred)

Experience

- Hospital: 2 years (Preferred)

Language

- Malayalam (Preferred)

Location

- Kochi, Kerala (Preferred)

Work Location: In person

📌 IT Executive (Kochi)
🏢 Baby Memorial Hospital, Perumbavoor
📍 Kochi