11 Oct
|
Access Healthcare
|
Chennai
11 Oct
Access Healthcare
Chennai
Roles and Responsibilities :
- Handle international calls from clients across various countries, providing exceptional customer service and resolving their queries efficiently.
- Process customer requests, complaints, and feedback in a timely and professional manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 1-2 years of experience in an International Voice Process (IVP) environment.
- Solid communication skills for effective handling of international calls.
- Ability to work on US-based projects with fluency in English language.
📌 International Voice Process Executive (Chennai)
🏢 Access Healthcare
📍 Chennai