11 Oct
|
Atain
|
Gurugram
Roles and Responsibilities :
- Handle customer inquiries and resolve issues related to travel bookings, cancellations, and modifications.
- Process international B2C travel bookings using GDS systems such as Amadeus or Galileo.
- Provide exceptional customer service by responding promptly to customer queries via phone calls, emails, or chats.
- Maintain accurate records of all interactions with customers in a timely manner.
Job Requirements :
- minimum 6 months to 2 years of experience in an International BPO workplace handling voice processes (preferably Travel industry).
- Proficiency in processing international B2C travel bookings using GDS systems like Amadeus or Galileo.
- Strong communication skills for effective interaction with customers over the phone or through digital channels.
Interested candidate can directly share there resume on (phone hidden) ( HR Brinda)
📌 International Customer Support - Travel Process (Gurugram)
🏢 Atain
📍 Gurugram