About Aasra

Aasra is an adaptive clothing brand (aasra.co.in) for elderly and post-surgical customers across India. We make side-open velcro garments — t-shirts, pants, gowns, kurtis, and dementia-care kits — designed so people recovering from surgery or managing mobility challenges can dress with dignity, without lifting an arm or asking for help.

We are growing fast and are hiring our first Inside Sales & Partnerships Executive — a role that puts you on the phone with four very different audiences every day: physiotherapists, our existing customers, people who abandoned their cart, and influencers in the health and wellness space.

If you love talking to people, can hold a warm conversation in both Hindi and English, and want to work directly with the founder of a growing care brand — this one is for you.

Role: Inside Sales & Partnerships Executive — Aasra

Location: Fully remote (India). Open to candidates from any city, tier-1 to tier-3.

You will own the entire call-based outreach function for Aasra. Four workstreams, one person — you.

What you will do

- Physio partnerships (B2B outreach). Call physiotherapy clinics across India, pitch our commission-based referral partnership (physio recommends Aasra to post-surgery patients, earns a cut per order), handle objections, and get them onboarded. Target: a steady stream of recent physios every week.
- Customer feedback calls (post-order). Call every customer 3–5 days after delivery. Ask how the product is working, listen for pain points, capture testimonials, and flag quality issues to the founder. These are warm, patient, listening-first calls — many of our customers are elderly or post-surgery, so empathy is non-negotiable.
- Abandoned cart recovery. Call people who added products but did not check out. Understand the hesitation (price, sizing, trust, delivery), overcome the objection without discounting, and close the order on the call. Target: recover 20–30% of called carts.
- Influencer outreach.



Call creators from our pre-built list (health, wellness, elder care, physiotherapy, caregiver niches), explain the barter / paid collaboration, send WhatsApp follow-ups, and get them confirmed to post. Hand off to the content team once confirmed.
- CRM discipline. Log every single call in our shared sheet / CRM — contact name, call outcome, next action, next call date. If it is not in the CRM, it did not happen.
- Daily 15-min sync with the founder. Report yesterday's call volume, physios onboarded, carts recovered, influencers confirmed, and the one thing that surprised you.

Who we are looking for
- 1–3 years of hands-on inside sales / tele-sales / customer success / tele-calling experience, ideally at an Indian D2C, healthtech, edtech, insurance, or BFSI brand. We prefer brand-side experience over pure call-center / BPO experience.
- Fluent in both Hindi and English — you can switch registers mid-call depending on who you are speaking to (a Mumbai physio in English, a Lucknow family caregiver in Hindi, a Delhi influencer in Hinglish).
- Warm, patient phone voice. You like talking to people. You are not reading from a script, you are having a conversation.
- Comfortable making 60–80 outbound calls a day across different workstreams.
- Comfortable with rejection — physio onboarding will have 70–80% no's. You do not take it personally and do not slow down.
- CRM discipline — you have kept a clean call log / CRM in a previous role, without being told to. We will ask for an example.
- Empathy for the elderly and post-surgery customer segment.



Our customers are often in difficult moments of their lives. If you cannot speak gently to a 68-year-old recovering from shoulder surgery or to the daughter caring for her father with dementia, this role is not for you.
- Comfortable with WhatsApp as a follow-up channel.
- Own laptop, stable internet, quiet space to take calls, and a working mobile with unlimited calling plan.

Bonus, not required:
- Prior experience calling healthcare providers (physios, clinics, hospitals, caregivers).
- Prior experience with abandoned cart recovery for a Shopify / D2C brand.
- Prior influencer outreach experience.
- Working comfort in a regional language beyond Hindi (Tamil, Telugu, Marathi, Bengali, Punjabi, Gujarati) — a real advantage for physio outreach in those regions.
- Comfort using AI tools (ChatGPT, Claude) to draft follow-up WhatsApp messages at scale.

What we offer

- Direct ownership of Aasra's entire call-based outreach function from week one. Your name is on the physio partnerships you close, the carts you recover, the influencer collabs you confirm, and the customers you keep happy.
- Working directly with the founder every single day. You will learn how an early-stage D2C brand actually operates.
- A brand built on care, not on hustle. We are not asking you to pitch a loan or sell a crypto course. You are helping real people live with more dignity.
- Fully remote setup. Flexible on your morning schedule as long as you hit your daily call targets.
- Compensation aligned to experience and outcomes. Fixed base plus incentives on physios onboarded, carts recovered, and influencer collabs confirmed. We discuss specifics once we have your form responses.

Next step

Shortlisted candidates will be invited to a 20-minute Zoom round with the founder, which will include a live mock call (you will be given a scenario and asked to call the founder as if they were a physio in Pune).

📌 Inside Sales & Partnerships Executive (India)
🏢 Aasra - Adaptive Wear
📍 India