BookMyForex is looking for a target oriented Inside Sales Executive to handle customer enquiries, recommend suitable Forex products and drive sales through effective communication and relationship management.
Role & responsibilities
- Connect with prospective customers through calls and emails who have already expressed interest in Forex products.
- Understand customer requirements and recommend suitable Forex products and services.
- Manage the complete customer journey, from enquiry to transaction.
- Drive upselling and cross-selling of relevant Forex products and services.
- Build and maintain strong customer relationships through timely follow-ups.
- Achieve assigned sales targets and contribute to team revenue.
- Ensure high levels of customer satisfaction and deliver positive customer experience.
Preferred candidate profile
- Graduate with 1-3 years of experience in sales.
- Experience in financial services, fintech or e-commerce will be preferred. Excellent verbal and written communication skills.
- Strong interpersonal, negotiation and customer relationship management skills.
- Ability to identify sales opportunities and drive upselling and cross-selling.
- Self-motivated, energetic and target oriented.
- Valuable multitasking and problem-solving abilities.