Greetings from Cloudxtreme Technologies!!!
We are having urgent opening for reputed MNC for Long-term C2H Position
Note-If you are interested for Long-term C2H Position Kindly share your updated resume to
[email protected]
Position IOC
EXP-4-6Y
Location-Hyderabad
Notice Period- Immediate Joiner/0-15 days only
Role Requirement
- Work experience in IT Operations Centre (Mid to enterprise size environments).
- Advanced knowledge with monitoring tools (SCOM & Solarwinds).
- Proficient in identifying, diagnosing, and resolving network and server issues.
- Experience with ticketing systems (ServiceNow) to track and prioritise incidents.
- Proficient in handling high-priority incidents (P1 and P2).
- Expert knowledge with remote management and support protocols for data center operation.
- Strong Knowledge in troubleshooting and maintaining Windows Server 2016, 2019 and 2021.
- Proficiency in managing and patching Hyper-V hosts and Virtual Machines.
- Experience in implementing security patches and updates to protect systems from potential threats.
- Commitment to continuous learning and improvement in NOC operations.
- The candidate should have a Continual Service Improvement (CSI) mindset.
- Solid analytical and problem-solving abilities.
- Excellent collaboration skills, with the ability to work effectively with SME teams.
- Strong in writing clear and concise professional business emails.
- Thorough understanding of the ITIL-V4 framework.
- Ability to stay calm under high pressure situations.
- Willingness to work in shifts, including nights, weekends, and holidays due to business requirements.
📌 Infrastructure Operations Analyst (IOC) (Hyderabad)
🏢 Cloudxtreme
📍 Hyderabad