– Information Technology & Administration

Experience: 2+ Years

Location: Madhapur, Hyderabad

Position Overview

We are seeking a technically proficient and responsible IT & Administration professional to manage the organization's day-to-day IT operations and provide effective technical support across business applications and infrastructure.

The ideal candidate should have practical knowledge of ERP, CRM, and HCM/HRMS platforms, along with experience in IT infrastructure management, system administration, user support, IT asset management, and vendor coordination.

Key Responsibilities

- Manage and provide technical support for ERP, CRM, and HCM/HRMS applications.
- Administer user accounts, roles, permissions, access controls, and system configurations.
- Coordinate with application vendors and service providers for troubleshooting, upgrades, implementation, and issue resolution.
- Provide timely technical support to employees for hardware, software, network, system, and application-related issues.
- Manage and maintain IT infrastructure, including laptops, desktops, printers, network devices, Wi-Fi, email systems, and other IT equipment.
- Monitor and maintain IT assets, software licenses, warranties, AMC records, and asset allocation.
- Support employee onboarding, transfers, and exit processes from an IT perspective, including system access and asset management.
- Maintain appropriate data backup, antivirus, security, and access-control practices.
- Identify recurring technical issues and implement appropriate preventive and corrective measures.
- Coordinate with internal departments to understand business requirements and provide suitable technology solutions.
- Assist in the implementation, configuration, integration, and enhancement of ERP, CRM, and HCM systems.
- Generate and maintain system-related reports, dashboards, and operational data as required.
- Maintain IT documentation, SOPs, system records, and technical support logs.




- Coordinate with external IT vendors for hardware, software, networking, and application support.
- Ensure adherence to organizational IT policies, information security standards, and internal procedures.
- Provide administrative support related to IT operations and office technology requirements.

Required Technical Skills

- Strong practical knowledge of ERP systems and business applications.
- Working knowledge of CRM platforms and customer/business data management.
- Good understanding of HCM/HRMS systems, including employee records, attendance, leave, and HR-related processes.
- Knowledge of Windows operating systems, MS Office/Google Workspace, email systems, and application troubleshooting.
- Basic to intermediate knowledge of LAN, WAN, Wi-Fi, routers, switches, and network troubleshooting.
- Knowledge of IT asset and inventory management.
- Understanding of data security, user access management, backups, antivirus, and basic cybersecurity practices.
- Basic understanding of system integration and APIs will be an added advantage.

Educational Qualification

- Bachelor's degree in Information Technology, Computer Science, Computer Applications, or a related discipline.
- 2+ years of relevant professional experience in IT Administration, IT Support, System Administration, ERP Support, or Business Application Support.

Preferred Candidate Profile

- Experience working with multiple business applications, particularly ERP, CRM, and HCM/HRMS.
- Experience in coordinating with software/application vendors.
- Strong analytical and problem-solving abilities.
- Valuable verbal and written communication skills.
- Ability to manage multiple IT requirements and prioritize tasks effectively.
- Strong attention to detail and a service-oriented approach.
- Ability to work independently as well as coordinate effectively with cross-functional teams.

Pay: From ₹28,000.00 per month

Benefits

- Cell phone reimbursement
- Food provided
- Provident Fund

Work Location: In person

📌 Information Technology & Administration (Madhapur)
🏢 Sadguru foods Processing
📍 Madhapur