Job Overview

We are seeking a dedicated and organized Case Worker to join our team. The ideal candidate will play a vital role in providing support and services to clients, managing case files, and coordinating resources effectively. This position requires strong communication skills, cultural competency, and the ability to handle sensitive information with discretion.

The successful candidate will utilize a variety of computer applications and project management tools to ensure efficient case management and client engagement.

Key Duties & Responsibilities

- Manage and maintain detailed client records using Google Workspace, Microsoft Excel, Access, SharePoint, or other record-keeping systems
- Assist with immigration case preparation, document organization, and internal case tracking
- Experience and familiarity with Asylum claim files, IRB hearings, an asset
- Draft and maintain service agreements, client correspondence, reports, and internal documentation
- Communicate professionally with clients via phone, email, and virtual meetings
- Conduct client intake, needs assessments, and follow-ups under supervision
- Coordinate with external parties (clients, translators, government bodies, or service providers)



as required
- Prepare invoices, billing records, payment tracking, and account summaries
- Maintain strict confidentiality and handle sensitive client information professionally
- Organize appointments, meetings, and internal workflows to ensure productive use of time
- Use analytical skills to review case data, identify missing information, and flag issues for follow-up
- Support general office operations including filing, record maintenance, and administrative coordination
- Demonstrate initiative and leadership by supporting workflow improvements and assisting with training or onboarding as the firm grows

Ideal Candidate
- Smart, fast learner, and highly dependable
- Strong customer service mindset with professional judgment
- Stress-tolerant, detail-focused, multi tasker and solution-oriented
- Interested in long-term growth with the business

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Education

- Bachelor's Degree (preferred)

Experience:
- Immigration assistant: 1 year (required)

Language:
- English (required)

Work Location: Remote

📌 Immigration Caseworker (India)
🏢 RS Kahlon Immigration
📍 India