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Title: Senior HR Manager

Location: Mumbai

Experience: 6–8 Years

Industry Preference: D2C | Wellness | Beauty | Lifestyle | Nutrition | FMCG | Consumer Brands

Employment Type: Full-Time

Role Overview:

As the Senior HR Manager, you will be responsible for driving the complete HR function across the employee lifecycle — from workforce planning and hiring to performance management, employee engagement, culture, policies, compliance, and retention.

You will work closely with the founders and business leadership to build a scalable, high-performance organisation and ensure that HR evolves in line with the company’s growth.

The ideal candidate will be a strong people leader, business partner, problem solver, and culture builder who can operate independently and bring structure to a rapidly growing organisation.

Key Responsibilities:

- HR Strategy & Business Partnering

Develop and execute the overall HR strategy aligned with Ace Blend’s business objectives and growth plans.

Partner closely with founders, leadership and functional heads on people-related decisions.

Translate business requirements into effective people strategies and processes.

Drive workforce planning, organisation design and manpower budgeting.

Identify organisational gaps and recommend solutions around people, structure and capability.

Build HR systems and processes that can scale with the organisation.

Act as a trusted advisor to leadership on employee, performance and organisational matters.

- Talent Acquisition & Workforce Planning

Own the end-to-end recruitment strategy across functions and levels.

Partner with hiring managers to understand manpower requirements and define role expectations.

Build strong talent pipelines across business-critical functions.

Develop effective sourcing strategies through LinkedIn, referrals, agencies, networks and other channels.

Manage senior and niche hiring mandates independently.

Drive employer branding initiatives to strengthen Ace Blend’s talent proposition.

Track recruitment metrics including time-to-hire, quality of hire, offer-to-joining ratio and hiring costs.

Build a strong candidate experience throughout the hiring journey.

- Performance Management

Own and strengthen the company’s performance management framework.

Drive goal-setting, KRAs/KPIs and performance review cycles.

Partner with managers to ensure effective performance conversations and feedback mechanisms.

Identify high performers, underperformers and critical talent.

Develop performance improvement plans wherever required.





Build a culture of accountability, ownership and continuous feedback.

Work with leadership on succession planning and talent development.

- Employee Engagement & Culture

Build and strengthen Ace Blend’s culture as the organisation scales.

Design and execute employee engagement initiatives, events and internal communication.

Develop initiatives focused on employee experience, recognition and retention.

Conduct employee pulse checks and engagement surveys.

Identify employee concerns and proactively address them.

Create a positive, inclusive and high-performance work environment.

Strengthen internal communication between leadership and employees.

- Learning & Development

Identify organisation-wide and function-specific learning requirements.

Build annual learning and development plans.

Work with external trainers, consultants and platforms wherever required.

Develop leadership and managerial capability within the organisation.

Create career development frameworks and growth paths for employees.

Promote continuous learning and upskilling.

- HR Policies, Processes & Compliance

Build, review and implement HR policies and processes across the employee lifecycle.

Ensure compliance with applicable labour laws and statutory requirements.

Own processes related to onboarding, probation, confirmation, transfers, promotions and exits.

Ensure effective implementation of POSH and other statutory policies.

Partner with external consultants/legal advisors wherever required.

Maintain accurate and confidential employee records.

Continuously identify opportunities to improve HR processes and employee experience.

- HR Operations & HRMS

Oversee day-to-day HR operations and ensure smooth employee lifecycle management.

Manage and optimise HRMS, attendance, leave and payroll processes.

Work closely with finance/payroll teams to ensure accurate and timely payroll processing.

Ensure employee documentation and records are maintained accurately.

Build HR dashboards and reports for leadership.

Track key people metrics and provide actionable insights to management.

- Employee Relations





Act as the primary point of escalation for employee-related matters.

Handle grievances, conflicts and disciplinary matters professionally.

Support managers in handling sensitive employee situations.

Ensure fair and consistent application of company policies.

Conduct exit interviews and identify trends impacting attrition and retention.

Develop initiatives to improve employee retention and overall experience.

- Organisation Development

Support the organisation through periods of rapid growth and change.

Build scalable organisational structures, processes and people practices.

Identify capability gaps and recommend hiring/development interventions.

Support leadership in building high-performing teams.

Develop frameworks for career progression, succession planning and internal mobility.

Help create a strong leadership pipeline as the organisation expands.

- HR Analytics & Reporting

Develop and maintain HR dashboards and monthly people reports.

Track metrics such as

Headcount

Attrition

Hiring

Cost per hire

Time to hire

Employee engagement

Absenteeism

Performance

Retention

Present people insights and recommendations to leadership.

Use data to identify trends and support better people decisions.

What We Are Looking For:

6–8 years of overall HR experience, with significant experience in a generalist/HRBP/people leadership capacity.

Prior experience in D2C, wellness, beauty, lifestyle, nutrition, FMCG, retail, consumer brands or startup environments is highly preferred.

Solid understanding of the complete employee lifecycle.

Experience working directly with founders, CXOs and senior leadership.

Proven experience in building HR processes in a growing organisation.

Strong experience in talent acquisition and stakeholder management.

Hands-on experience with performance management and employee engagement.

Good understanding of HR compliance and labour laws.

Strong communication, interpersonal and influencing skills.

Ability to handle confidential and sensitive matters with maturity.

Strong analytical and problem-solving ability.

Comfortable working in a fast-paced, dynamic and ambiguous environment.

High ownership mindset with the ability to work independently.

- Strong business understanding and commercial orientation.

Preferred Background:

We would particularly value candidates who have worked with:

D2C Brands | Wellness | Nutrition | Beauty | Skincare | Personal Care | Lifestyle | FMCG | Retail | Consumer Tech | Premium Consumer Brands | High-Growth Startups

📌 Human Resources Manager (Mumbai)
🏢 Ace Blend
📍 Mumbai