HR MANAGER – EYE HOSPITAL

Position: HR Manager

Department: Human Resources

Industry: Eye Hospital / Healthcare

Location: Mathura, Uttar Pradesh

Reporting To: GM / General Secretary / Hospital Administrator

Employment Type: Full-Time

About the Role

We are looking for an experienced and dynamic HR Manager to manage the complete Human Resources function of a growing eye hospital. The HR Manager will be responsible for manpower planning, recruitment, employee relations, performance management, HR policies, statutory compliance, training, attendance, payroll coordination and development of a skilled and disciplined hospital workforce.

The ideal candidate should have strong experience in hospital/healthcare HR, preferably in an eye hospital or multi-specialty hospital environment.

Key Responsibilities

1. Recruitment & Manpower Planning

- Plan manpower requirements for doctors, surgeons, nursing, paramedical, administrative and support staff.
- Manage end-to-end recruitment and selection.
- Prepare job descriptions and coordinate interviews.
- Maintain a recruitment pipeline for critical hospital positions.
- Coordinate joining, documentation and induction of new employees.

2. Employee Management

- Maintain employee records, personal files and HR documentation.
- Manage attendance, leave, shift schedules and staff discipline.
- Handle employee grievances and workplace issues professionally.
- Develop and maintain effective employee communication.
- Conduct exit interviews and analyse employee turnover.

3. Hospital HR Operations

- Coordinate HR activities across OPD, OT, wards, diagnostics, pharmacy, administration, outreach camps and support departments.
- Ensure adequate staffing for hospital operations and emergency requirements.
- Coordinate with department heads regarding manpower and performance issues.
- Maintain proper staff deployment and duty rosters.

4. Performance Management

- Establish and monitor KRAs/KPIs for employees.
- Coordinate periodic performance appraisals.
- Identify training and development requirements.
- Support department heads in improving employee performance and productivity.

5. Payroll & Attendance

- Coordinate monthly payroll processing.
- Verify attendance,



leave, overtime and salary-related data.
- Coordinate with Finance/Accounts for timely salary processing.
- Maintain proper records of employee benefits and deductions.

6. Statutory Compliance

- Ensure compliance with applicable labour laws and employment regulations.
- Coordinate PF, ESI, Professional Tax, Bonus, Gratuity and other applicable statutory requirements.
- Maintain statutory registers and HR compliance records.
- Coordinate with consultants, auditors and government authorities whenever required.

7. HR Policies & Systems

- Develop, implement and periodically review HR policies and SOPs.
- Establish proper systems for recruitment, induction, appraisal, promotion, transfer and disciplinary procedures.
- Ensure consistent implementation of HR policies across departments.

8. Training & Development

- Identify training needs for clinical, paramedical, administrative and support staff.
- Organise induction and orientation programmes.
- Coordinate training on patient handling, communication, workplace discipline, infection-control awareness and hospital procedures in consultation with relevant departments.
- Maintain training records.

9. Employee Engagement & Culture

- Promote a professional, ethical and patient-centric work culture.
- Organise employee engagement and welfare activities.
- Encourage teamwork and effective communication between departments.
- Support management in building a professional healthcare organisation.

10. HR MIS & Reporting

- Prepare monthly HR reports for management.
- Maintain data related to headcount, recruitment, attrition, absenteeism, overtime, leave and manpower cost.
- Provide HR analytics and recommendations to senior management.
- Maintain accurate and confidential employee databases.

Required Qualifications




- MBA/PGDM in Human Resource Management preferred.
- Graduation in any discipline from a recognised university.
- Additional qualification in HR/Personnel Management will be an advantage.

Required Experience
- 5–10 years of relevant HR experience, preferably in a hospital/healthcare organisation.
- Candidates with experience in eye hospitals, multi-specialty hospitals or healthcare institutions will be preferred.
- Experience managing a workforce of 100 employees will be an advantage.

Key Skills
- Hospital HR Management
- Recruitment & Talent Acquisition
- Employee Relations
- Labour Law & Statutory Compliance
- Payroll & Attendance Management
- Performance Management
- HR Policy Development
- Training & Development
- HR MIS & Analytics
- Conflict Resolution
- Team Management
- Strong Communication & Interpersonal Skills
- MS Excel / HRMS knowledge

Preferred Candidate Profile The candidate should be:
- Professional, mature and well-organised.
- Strong in communication and interpersonal skills.
- Capable of independently managing the HR department.
- Comfortable working with doctors, surgeons, nurses, paramedical and administrative teams.
- Strong in employee discipline and grievance handling.
- Able to work in a fast-paced hospital environment.
- Patient-centric and committed to organisational values.
- Capable of maintaining confidentiality of employee and organisational information.

Key Performance Indicators (KPIs)
- Timely recruitment and closure of vacancies.
- Employee retention and reduction in attrition.
- Attendance and manpower productivity.
- Timely payroll processing.
- Statutory compliance.
- Employee satisfaction and grievance resolution.
- Training completion and employee development.
- HR documentation accuracy.
- Effective implementation of HR policies.
- Overall HR department efficiency.

Salary

Salary: As per qualification, experience and suitability of the candidate.

How to Apply

Interested candidates may submit their updated CV/resume along with relevant experience details and current/expected salary for consideration.

Pay: ₹35,000.00 - ₹70,000.00 per month

Work Location: In person

📌 HR MANAGER – EYE HOSPITAL (Mathura)
🏢 Kalyanam Karoti
📍 Mathura