– Holidays Sales Executive

Key Result Areas

- Handle incoming holiday enquiries and understand client travel requirements, preferences, budget, and expectations.
- Manage leads, follow-ups, and sales pipelines effectively through the CRM system.
- Recommend suitable destinations, hotels, activities, and holiday packages based on client requirements.
- Sell and promote FIT and GIT holiday packages across Short Haul and Long Haul destinations.
- Design and customize basic itineraries as per client requirements.
- Coordinate with suppliers and internal operations teams to obtain competitive costing and package details.
- Negotiate with clients and suppliers wherever required to close sales.
- Maintain regular and timely follow-ups with potential clients.
- Convert qualified leads into confirmed bookings and achieve assigned sales targets.
- Maintain accurate customer and sales information in the CRM.
- Handle customer queries professionally before and during the booking process.

Key Performance Indicators:

- Monthly and quarterly sales revenue achievement.
- Lead-to-booking conversion ratio.
- Number of confirmed FIT and GIT bookings.
- Average booking value and profitability/margin.
- Lead response and follow-up efficiency.
- CRM usage and accuracy of lead/pipeline updates.
- Number of qualified leads effectively handled.
- Customer satisfaction and repeat business.
- Achievement of individual sales targets within defined timelines.
- Effective follow-up and closure of pending enquiries.

Required Skills:





- Strong knowledge of Short Haul and Long Haul holiday destinations.
- Good understanding of FIT and GIT holiday packages.
- Strong knowledge and hands-on experience with CRM systems.
- Basic itinerary designing and package customization skills.
- Strong sales, negotiation, and convincing skills.
- Excellent verbal and written communication skills. Good customer relationship management skills.
- Strong follow-up and lead-conversion ability.
- Target-oriented and result-driven approach.
- Ability to understand customer requirements and provide suitable travel solutions.
- Good coordination skills with suppliers, operations, and internal teams.
- Knowledge of travel portals, suppliers, and holiday products will be an added advantage.

Requirements:

- Minimum 1 year of experience in Holidays Sales / Travel Industry
- Experience in selling both FIT and GIT holiday packages
- Good knowledge of Short Haul and Long Haul destinations.
- Solid knowledge of CRM systems with the ability to manage leads, follow-ups, and sales pipelines.
- Basic understanding of itinerary designing and customizing packages.
- Ability to recommend suitable destinations, hotels, activities, and packages based on customer requirements.
- Strong communication and interpersonal skills.
- Good sales and negotiation skills with a target-oriented approach.
- Ability to handle customer queries, follow-ups, and convert leads into confirmed bookings.
- Knowledge of travel portals, suppliers, and holiday products will be an added advantage.

Pay: ₹35,000.00 per month

Work Location: In person

📌 Holiday Consultant (Mumbai)
🏢 Atlas Tours & Travels
📍 Mumbai