Company Description

TNT - The Next Trend is a manufacturer of home utility products: steel cloth drying stands, shoe racks, step ladders and multi-tier organisers. We make what we sell, and we sell through modern trade, general trade, quick commerce and online marketplaces.

Job Purpose

Lead all online marketplace channels for TNT with full P&L; ownership. Personally run the Amazon account as its Key Account Manager, as Amazon is the channel with the largest growth potential for the brand. Direct the quick commerce and Flipkart teams on strategy, pricing and targets.

How the role is structured The Head of Marketplaces owns three things, in this order of personal time:

1. Amazon, hands on. This is not a delegated account. The Head is the KAM on Amazon: vendor manager relationship, negotiations, catalogue, content, advertising, chargebacks and collections.
2. Quick commerce and Flipkart, through the team. The Quick Commerce Operations Manager runs Blinkit, Zepto and Big Basket day to day. The Flipkart Account Manager runs the Flipkart account. The Head sets their commercial plan and targets, reviews weekly, and is accountable for their results.
3. The marketplace P&L; and reporting, across all of the above.

Key Responsibilities Amazon - personally owned

- Manage the Amazon Vendor Central relationship end to end: vendor manager coordination, cost price and PO negotiations, terms, allowances and annual agreements.
- Build and maintain a complete, accurate catalogue. Every active SKU correctly listed with the right title, variant, images and content.
- Plan and run A+ content and Amazon advertising (AMS) within agreed efficiency targets.
- Track the vendor scorecard, dispute chargebacks, and follow up on approved but unpaid invoices.
- Obtain and monitor returns, damage and fulfilment performance data for the account.




- Within the first 90 days, deliver a written recommendation on the 1P versus 3P structure for the account.

Quick commerce and Flipkart - led through the team

- Set the commercial plan for Blinkit, Zepto and Big Basket with the Quick Commerce Operations Manager: assortment, pricing, city-level SKU priorities, fee management and replenishment priorities.
- Set the commercial plan for Flipkart with the Flipkart Account Manager: listing quality, pricing, advertising and returns.
- Agree targets, review weekly, remove blockers, and escalate to the founder where needed.
- Develop both team members. Their growth in scope is part of this role's remit.

Marketplace P&L; - full ownership

- Own revenue and contribution margin across Amazon, Flipkart and quick commerce platforms.
- Maintain per-SKU margin after platform commission, storage and ageing fees, advertising, returns and freight.
- Identify SKUs and platforms that are unprofitable after fees and recommend action.
- Maintain pricing discipline across platforms so that no channel undercuts another without approval.

Reporting and data discipline

- Submit a one-page marketplace brief to the founder every week, on time.
- Submit a monthly P&L; by platform, reconciled to actual platform payouts and not to dashboard estimates.
- Keep marketplace data current and audited. Errors in reported numbers are this role's responsibility to catch and correct.

Requirements





- 5 to 8 years in e-commerce, marketplace or key account management on the brand or seller side, with at least 2 years leading more than one platform.
- Hands-on experience with Amazon Vendor Central, including PO, cost price and chargeback processes. Mandatory. This role runs Amazon personally.
- Experience owning a multi-platform P&L;, not only a revenue or GMV target.
- Experience with at least one quick commerce platform (Blinkit, Zepto, Instamart or Big Basket) from the brand side.
- Experience managing or leading a small team.
- Graduate degree. MBA or equivalent is a plus.

Skills Needed

- Advanced Excel or Google Sheets. Able to build and maintain own trackers and reconciliations.
- Strong negotiation skills with platform category and vendor managers.
- Transparent, concise written reporting.
- Able to set direction for a team while staying hands on in one account.
- Working knowledge of marketplace advertising (AMS, Flipkart Ads, quick commerce ad tools).

Good to Have

- Category experience in home, kitchen, hardware or furniture.
- Experience with Flipkart Seller Hub and quick commerce brand portals.
- Experience in a founder-led or family-run business.

Accountability

- Performance is measured against the weekly brief, the monthly P&L;, and agreed quarterly targets on Amazon revenue, contribution margin, catalogue health and advertising efficiency, and on the quick commerce and Flipkart targets agreed with the team.
- Shortfalls against target are reported in the same week they are identified, with the reason and the corrective action.
- Reporting a problem early is expected. Reporting it late is not acceptable.

Compensation
- Rs 9.6 to 14 LPA, fixed. Final offer based on experience and interview performance.

📌 Head of Marketplaces (New Delhi)
🏢 TNT Global
📍 New Delhi