JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized perks to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facility Executive – Soft Services

Key Responsibilities

Housekeeping ManagementOversee daily housekeeping operations to ensure cleanliness and hygiene standards.

Monitor cleaning schedules, inventory of consumables, and ensure timely replenishment of supplies.

Guest ManagementManage front office and guest relations, ensuring a welcoming environment for all visitors and clients.

Coordinate with security and reception for smooth guest entry and exit.

Event ManagementSupport planning and execution of client/office events, ensuring all operational aspects are managed (venue setup, housekeeping, logistics).

Liaise with vendors and internal teams for successful event delivery.

Vendor & Contract ManagementSupervise third-party contractors for housekeeping, pantry, and related services.

Monitor contract performance and handle service audits.

Administrative & Process ComplianceMaintain records, stock reports, meeting minutes,



and monthly soft services reports.

Monitor petty cash and vendor invoice processing as per company standards.

Health, Safety & Crisis ManagementAssist in emergency procedures, health & safety compliance, and business continuity planning for soft services.

Continuous ImprovementIdentify and implement opportunities for improving soft service delivery and client satisfaction.

Perform regular audits to ensure KPIs and SLAs are met.

Team ManagementLead and motivate the soft services team, ensuring high performance and alignment with company values.

Key Skills &

Requirements

Minimum 3-5 years’ experience in soft services/facility management (especially housekeeping, guest management, events).

Graduate, preferably in hotel management, facility management, or related field.

Strong computer literacy (MS Office, emails, reporting tools).

Knowledge of occupational health & safety in workplace soft services.

Excellent team management, communication, and client service skills.

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!





Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Guest Relationship Executive (Bengaluru)
🏢 JLL
📍 Bengaluru