- Lead and manage large-scale multispecialty medical coding operations for US healthcare clients.

- Drive operational excellence across specialties including E&M; IP/OP, Surgery, Endoscopy, ED Profee, Denials, IVR, Observation, Ancillaries, Pathology, and Radiation Oncology.

- Own end-to-end operational performance including productivity, quality, turnaround time (TAT), SLA compliance, and customer satisfaction.

- Develop and implement strategies to improve coding accuracy, operational efficiency, revenue integrity, and denial prevention.

- Lead client governance through regular business reviews, escalation management, and stakeholder engagement.

- Drive workforce planning, capacity planning, forecasting, and resource optimization across accounts.

- Manage revenue performance, budgeting, operational forecasting,



and overall business objectives.

- Build, mentor, and develop high-performing leadership teams including Managers, Team Leads, QA Leads, and SME groups.

- Support current business opportunities, transitions, expansions, and client growth initiatives.

- Ensure compliance with coding guidelines, HIPAA regulations, client requirements, and organizational quality standards.

- Collaborate with Quality, Training, Compliance, Technology, and RCM teams to drive continuous improvement initiatives.

- Lead organizational transformation, automation, and process excellence programs across coding operations.

📌 General Manager - Multispecialty Coding Operations (Mumbai)
🏢 ECLAT Health Solutions
📍 Mumbai