Job Summary

We are looking for a professional and customer-focused Front Office Executive to manage the reception and day-to-day front office activities of our real estate office. The candidate will be responsible for welcoming visitors, handling calls and enquiries, coordinating with sales and management teams, maintaining records, and ensuring a smooth and professional experience for clients and visitors.

Key Responsibilities

- Welcome and greet clients, customers, visitors, and business partners professionally.

- Manage the reception area and ensure a clean, organized, and welcoming setting.

- Handle incoming and outgoing calls, emails, and general enquiries.

- Understand basic client requirements and direct enquiries to the appropriate sales or management team.

- Coordinate appointments, meetings, site visits, and client interactions.

- Maintain visitor records, appointment schedules, and front office documentation.

- Coordinate with the real estate sales team regarding client visits and property enquiries.

- Provide basic information about projects, properties, locations, amenities, and ongoing offers.

- Handle incoming leads and ensure timely forwarding to the concerned sales executive.

- Follow up on appointments and coordinate with clients regarding scheduled meetings or site visits.

- Maintain records of enquiries, walk-ins, calls, and client interactions.

- Assist with preparation of reports, documents, letters, and presentations.

- Manage office stationery, reception supplies, courier, and basic administrative requirements.

- Coordinate with housekeeping, maintenance, security, and other support staff.





- Handle customer queries and complaints professionally and escalate issues when required.

- Support the sales and administration teams with day-to-day coordination.

- Maintain confidentiality of client and company information.

- Perform other administrative duties assigned by management.

Requirements

- Graduate in any discipline preferred.

- 1–3 years of experience in front office, reception, customer service, administration, or real estate.

- Experience in a real estate or property company will be an advantage.

- Excellent verbal and written communication skills.

- Good knowledge of MS Office, Word, Excel, email, and basic computer operations.

- Professional appearance, grooming, and positive attitude.

- Strong interpersonal and customer-handling skills.

- Good organizational and multitasking abilities.

- Ability to coordinate with sales, management, and clients effectively.

- Willingness to work in a target-driven and customer-focused environment.

Key Skills

- Front Office Management

- Reception Management

- Real Estate Customer Handling

- Client Coordination

- Customer Service

- Telephone Etiquette

- Lead Handling

- Site Visit Coordination

- Appointment Management

- Visitor Management

- Data Entry & Documentation

- MS Office & Excel

- Email Communication

- CRM Management

- Follow-up Skills

- Communication Skills

- Interpersonal Skills

- Problem Solving

- Time Management

- Team Collaboration

- Professionalism

- Attention to Detail

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Front Office : Real Estate (Nashik)
🏢 QTONET PRIVATE
📍 Nashik