We are looking for a professional and customer-focused Front Office Executive to manage the front desk and provide a smooth and welcoming experience for patients and their attendants.
Key Responsibilities:
- Handle patient registration, appointments, admissions and discharge-related front office activities.
- Attend and respond to patient and attendant queries professionally.
- Manage incoming calls and direct them to the concerned departments.
- Coordinate with doctors, nursing staff, billing and other departments as required.
- Assist patients with OPD and hospital-related information.
- Maintain accurate patient records and front office documentation.
- Handle billing/payment-related coordination as required.
- Ensure smooth coordination and patient flow at the reception.
- Maintain a professional and courteous approach while dealing with patients and visitors.
- Perform other front office and administrative duties assigned by the management.
Requirements:
- Minimum 1–2 years of relevant Front Office experience in a hospital/healthcare environment is mandatory.
- Positive communication and interpersonal skills.
- Kannada communication is mandatory.
- Proficiency in English and Hindi will be an added advantage.
- Basic computer knowledge and familiarity with hospital software.
- Should be presentable, patient-friendly and confident.
- Willingness to work in rotational shifts.
- Candidates residing in or around Hoskote will be preferred.
Work Location: Ovum Hospitals, Hoskote Pay: ₹20,000.00 - ₹30,000.00 per month