Designation: Front Office Executive

Department: Front Office

Location: Antares by RajLaxmi, Lucknow

Job Summary

We are looking for a well-groomed, confident, and guest-oriented Front Office Executive to join our Front Office team. The candidate will be responsible for providing a warm welcome to guests and ensuring smooth and efficient front desk operations.

Key Responsibilities

- Welcome and assist guests in a courteous and professional manner.
- Handle guest check-in and check-out procedures efficiently.
- Manage room reservations, cancellations, amendments, and guest requests.
- Provide accurate information regarding hotel facilities, services, and local attractions.
- Handle guest queries, complaints, and requests professionally and ensure timely resolution.
- Maintain accurate guest records and front office documentation.
- Coordinate with Housekeeping, F&B;, Maintenance, and other departments for smooth guest services.
- Handle cash, billing, and payment procedures as per hotel standards.




- Ensure proper handover of information and pending tasks between shifts.
- Follow hotel SOPs, grooming standards, security procedures, and guest service standards.

Candidate Profile
- 1–3 years of experience in Front Office operations, preferably in a hotel or reputed hospitality establishment.
- Good knowledge of check-in/check-out procedures, reservations, and basic hotel operations.
- Excellent communication and interpersonal skills.
- Pleasant personality, professional grooming, and a robust guest-service attitude.
- Basic computer knowledge; experience with hotel PMS will be preferred.
- Good problem-solving and guest-handling skills.
- Ability to work in rotational shifts, weekends, and holidays.
- Candidates with experience in reputed hotels and strong guest-handling skills will be preferred.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (Gomti Nagar)
🏢 Antares By Rajlaxmi
📍 Gomti Nagar