Job Summary A Front Office Executive (FOE) acts as the primary point of contact and "face" of an organization, managing the reception area, welcoming visitors, and handling communication.

Key responsibilities include handling phone calls, scheduling meetings, managing incoming/outgoing mail, and performing clerical tasks.

Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Key Responsibilities

- Visitor Management: Greeting guests, issuing visitor badges, and maintaining the visitor log.

- Communication: Answering, screening, and forwarding incoming phone calls; managing emails and couriers.

- Administrative Support: Filing, scanning, copying, and updating documents.

- Scheduling: Organizing appointments and managing front-desk calendars.

- Front Desk Maintenance: Ensuring the reception area is clean and professional.

- Security Safety: Maintaining office security by controlling access via the reception desk.

- Keep front desk tidy and presentable with all necessary material.

- Greeting and welcoming desks as they approach the front desk.

- Answering questions and addressing complaints.

- Greet and welcome guests.

- Answer all incoming calls and redirect them or keep messages.

- Receive letters, packages etc and distribute them.

- Prepare outgoing mail by drafting correspondence, securing parcels etc

- Check, sort and forward emails.





- Monitor office supplies and place orders when necessary.

- Keep updated records and files.

- Monitor office expenses and costs.

- Take up other duties as assigned (travel arrangements, schedules etc).

Required Skills and Qualifications

- Experience: Previous experience in a similar role (1-5 years) is often required.

- Communication: Exceptional verbal and written communication skills.

- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office equipment (printers, scanners).

- Education: A high school diploma or a bachelor's degree in hospitality or a related field.

- Proven experience as front desk representative, agent or relevant position

- Familiarity with office machines (eg fax, printer etc)

- Knowledge of office management and basic bookkeeping

- Proficient in English (oral and written)

Minimum Qualifications

- Graduation or Diploma in relevant field

- Relevant professional experience.

- Strong organizational skills.

Reporting

- You will be reporting to the Estate Manager.

Client

- You will be working at Waterstones, a Commercial Property in Mumbai.

Location

- In office - Mumbai

Scheduled Weekly Hours

- 40 hours per week

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Front Office,

Industry Type: Real Estate,

Department: Administration & Facilities,

Employment Type: Full Time, Permanent

Role Category: Administration

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills front deskfront office executivecustomer serviceaiartificial intelligencebookkeepingadministrative supporthospitalitylegalinvestment managementcommercial propertymaintenancecommercial real estatecommunication skills

📌 Front Office Executive (Mumbai)
🏢 Jones Lang LaSalle (JLL)
📍 Mumbai