We are looking for a friendly and qualified Front Office Executive to manage the hospital reception and provide excellent assistance to patients and visitors.

Key Responsibilities

- Welcome and assist patients and visitors at the reception.
- Handle patient registration, appointments, and enquiries.
- Manage incoming and outgoing calls.
- Provide information regarding hospital services, departments, and doctors.
- Coordinate with various departments for patient requirements.
- Maintain accurate records and front office documentation.
- Handle billing and payment-related coordination when required.
- Assist patients with admission, discharge, and other hospital procedures.
- Maintain a professional and welcoming reception area.
- Handle patient concerns and direct them to the appropriate department.
- Follow hospital policies and maintain patient confidentiality.

Requirements:
- Any degree or diploma in Hospital Administration/Healthcare Management is preferred.
- Previous hospital/front office experience is an advantage.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Pleasant personality and patient-friendly attitude.
- Ability to work in shifts.

Work Location: In person

📌 Front Office Executive (Thrissur)
🏢 Mother Hospital
📍 Thrissur