Role Description The Front Desk Representative at Bon La Vie is a full-time, on-site role based at the Phoenix Citadel Mall in Indore. This role involves greeting and assisting customers as they enter the store, answering inquiries about products and services, and directing visitors to appropriate sections or team members.

The Front Desk

Representative will manage phone calls, handle basic reservations or requests, and support daily cashier or billing operations as needed.

Responsibilities also include maintaining a clean and welcoming front desk area, coordinating with store staff to ensure smooth customer flow, and providing timely, accurate information to enhance the overall shopping experience.

Job Title: Front Office Executive (Admin Reception)

Location: Work From Office

Working Days: Monday to Friday

Shift Timing: 10:30 AM to 7:00 PM

Job Summary

We are looking for a qualified and customer-focused Front Office Executive who will manage customer communication, front desk operations, and administrative support in a single role. The candidate will be the first point of contact for customers and visitors, ensure smooth office functioning, and deliver excellent service through effective communication and coordination.

Key Responsibilities

- Front Office,



Customer Support & Administration
- Handle inbound customer calls, queries, and complaints professionally.
- Provide accurate information, maintain records, and escalate issues when needed.
- Manage front desk operations, greet visitors, and handle calls, emails, and appointments.
- Maintain visitor records and coordinate meeting room bookings.
- Support daily administrative tasks, documentation, and data entry.
- Coordinate with internal teams for smooth office operations.
- Monitor office supplies and assist with procurement.

Required Skills & Qualifications
- Graduate in any discipline (preferred).
- Excellent verbal and written communication skills.
- Strong interpersonal and customer handling abilities.
- Good organizational and multitasking skills.
- Basic computer knowledge (MS Office, email handling, data entry).
- Professional attitude with a presentable personality.

Preferred Qualities
- Ability to manage multiple responsibilities efficiently.
- Strong problem-solving and coordination skills.
- Positive attitude with a customer-first approach.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Paid sick time
- Paid time off

Work Location: In person

📌 Front Desk Receptionist (Indore)
🏢 Bon Lavie
📍 Indore