- Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
- Develop and implement effective guest relation strategies to enhance customer satisfaction.
- Collaborate with other departments to ensure exceptional guest experiences.
- Handle guest complaints and resolve issues professionally and courteously.
- Maintain accurate records of guest interactions and transactions.
- Provide excellent customer service, responding promptly to guest inquiries and requests.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Role:
Front Office & Guest Services - Other,
Industry Type: Facility Management Services,
Department: Food, Beverage & Hospitality,
Employment Type: Full Time, Permanent
Role Category: Front Office & Guest Services
Education
UG: Any Graduate
PG: Any Postgraduate read more
Key Skills front deskguest servicefront office managementreceptionist activitiesfront office operationsguest handlingtelephone handlingguest relationsfront officehotelguestreceptiontelephone operatingguest relationship management
📌 EXECUTIVE- GUEST RELATIONS (Mumbai)
🏢 Sodexo
📍 Mumbai