Role & responsibilities

- Manage the complete day-to-day operations of the assigned F&B; outlet and ensure smooth and productive functioning.

- Supervise and effectively manage a team of 20-30 staff, including manpower deployment, attendance, grooming, discipline and productivity.

- Take responsibility for achieving the assigned F&B; revenue and SPH targets for the outlet.

- Drive revenue through upselling, cross-selling, add-ons, combos and promotional products.

- Ensure high standards of guest service, handle guest complaints and continuously improve guest satisfaction.

- Ensure proper food quality, portion control, presentation, availability and adherence to standard recipes and procedures.

- Monitor and control food cost, wastage, stock consumption and operational expenses of the outlet.

- Ensure strict compliance with FSSAI, food safety, hygiene, cleanliness and company SOPs.

- Conduct daily team briefings and provide regular training, coaching and performance feedback to staff.

- Ensure accurate billing, cash/POS control, daily sales reconciliation, documentation and timely reporting of operational issues to the reporting manager.

📌 Executive _F&B (Hyderabad)
🏢 Wonderla Holidays
📍 Hyderabad