Desktop Support Engineer (Navi Mumbai)

Desktop Support Engineer (Navi Mumbai)

11 Oct
|
Reserve Bank Information Technology
|
Navi Mumbai

11 Oct

Reserve Bank Information Technology

Navi Mumbai

- Day-to-Day IT support and operations related to AD, Exchange, Email gateway and O365 application issues.

- Windows & MAC laptop and desktop troubleshooting with installation of softwares.

- License, Patch Management, Backup Management.

- Ensure all the endpoint machines are hardened as per corporate policy and our compliance.

- Maintain records of daily data communication transactions, problems and remedial actions taken or installation activities.

- Ensure Vulnerability & Patch management across the setting & maintain records of the same.

- Provide timely resolution to service issues raised by users as per SLA.

- Interact with vendors for hardware and software related issues.

- Manage IT Asset and keep inventory up to date.

Monitoring the system daily and respond immediately to security/usability concerns.

📌 Desktop Support Engineer (Navi Mumbai)
🏢 Reserve Bank Information Technology
📍 Navi Mumbai

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