As a D365 FO Retail Functional Consultant, you will be responsible for implementing large Microsoft Dynamics 365 Commerce projects; should be client-focused, team-oriented and with exceptional communication skills. We seek a highly motivated individual who can thrive in a dynamic environment and is adept at meeting deadlines.
Responsibilities
- Plan, configure and implement D365 Commerce for our clients
- Employ your knowledge of business processes and D365 Commerce to develop solutions
- Create Business process work-though, functional requirements document and functional design documents for in-scope functionality
- Be the interface between our clients and our development quality engineering teams providing clarification to queries that arise
- Perform user acceptance testing of the functional requirements of the system and business processes You will participate in the setup and execution of project workflows
- Managing and building client relationship is your foremost responsibility
- You will plan, prioritize, and create project plan
- You will be a team player with strong communication skills and proactively contribute to team discussions
Required Qualifications
- Bachelors in computer science or Equivalent
- 7-10 years of experience as Functional Consultant in Dynamics 365 / Dynamics AX in Retail module; with at least 3 years of expertise in Dynamics 365 Commerce
- Must have performed at least Four full lifecycle implementations of D365 Commerce / AX 2012 Retail implementations
- Hands on experience in the Retail/Commerce and e-Commerce industry with a sound understanding of the value flow within ERP systems
- Good at client interactions, able to set manage stakeholder expectation
- Ability to manage requirements/scope and risks appropriately
- Ability to identify risks, issues, find solution and plan/mitigate/resolve them
- Experience of rollouts, deployments, upgrade
- Experience of setting up new stores, store migrations
- Experience of code / fix push to MPOS and CPOS
- Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station
- Valuable exposure to Finance SCM domains and Retail industry knowledge
- Ability to build the necessary test artefacts to test the functionality of the modules deployed
- Good presentation and communication skills
- Create end user documentation
- Plan and implement user on-boarding and support post on-boarding hyper care.
- Work with a global team and guide them with issue resolution
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