? Job Title: International Voice Support Executive

Work Type: Full-time

Shift: 24×7 Rotational (including night shifts and weekends)

? Role Overview:

We are seeking a highly skilled and customer-focused International Voice Support Executive to join our dynamic team. The ideal candidate will possess strong communication skills, professional demeanor, and at least 1 year of hands-on experience in international voice processes. This is a customer-facing role requiring a strong commitment to excellence in service delivery.

? Key Responsibilities:

- Handle inbound and outbound international customer calls professionally.
- Resolve customer issues efficiently while maintaining high satisfaction.
- Communicate clearly and confidently in English across different accents and cultures.
- Document customer interactions accurately in the CRM system.
- Adhere to process guidelines, SLAs, and quality standards.
- Collaborate with internal teams to ensure prompt resolution of escalated issues.





✅ Required Expertise & Skills:

- Minimum 1 year of proven experience in International Voice Support (mandatory).
- Excellent verbal and written communication skills in English.
- Ability to adapt to changing shifts and work in a 24×7 rotational environment.
- Strong interpersonal skills and customer service orientation.
- Working knowledge of CRM tools and call centre technology is a plus.

? Educational Qualifications:

- Full time education with minimum 15 years completed (10 2 3).
- Degree Certificate & all Mark Sheets are mandatory for verification.
- Preferred Qualification: Graduate in any discipline

⭐ Preferred Attributes:

- High emotional intelligence and stress management.
- Quick learner with a positive attitude.
- Prior experience in tech support or telecom domain

Apply on [email protected]

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📌 Customer Support Specialist (Bangalore Metropolitan Area)
🏢 Live Connections
📍 Bangalore Metropolitan Area