Customer Support Specialist-Inbound_BRANCH BANKING-Enterprise Business Solutions - EBS_Thane - Handle inbound customer support queries related to branch banking and enterprise business solutions.
- Provide timely and accurate assistance to customers, ensuring high satisfaction.
- Work closely with banking operations and enterprise teams to resolve issues.
- Maintain professionalism and transparent communication in all customer interactions.
- Adapt to banking product knowledge and enterprise solution updates.
- Support the branch banking customers with problem-solving and information dissemination.
- Collaborate with internal teams to escalate and resolve complex customer issues.
- Ensure compliance with banking policies and customer service standards.
📌 Customer Support Specialist - Inbound Branch Banking (Thane)
🏢 Kotak Mahindra Bank
📍 Thane
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