Company Description

Blue Tyga is a performance-focused techwear apparel brand designed for Indian conditions. Backed by Walkaroo International Pvt. Ltd., the brand creates functional, climate-adaptive clothing that supports comfort, mobility, and everyday wear. By combining technical fabrics with clean design, Blue Tyga delivers apparel suited for up-to-date, active lifestyles.

"ONE MONTH IN OFFICE TRAINING"

Key Responsibilities:

- Handle customer queries related to orders, delivery, returns, exchanges, refunds, and products.
- Provide quick, accurate, empathetic, and professional responses.
- Resolve customer concerns and take ownership until closure.
- Coordinate with warehouse, logistics and other teams for issue resolution.
- Maintain proper ticket updates, follow-ups, and escalations.
- Achieve customer satisfaction,



response-time, and resolution-time targets.
- Follow company SOPs and maintain a consistent brand tone.
- Fixed 3pm - 12am shift. Rotational week offs. 6days working.

Requirements:

- Good verbal and written communication skills. Good typing skills.
- Customer-focused and problem-solving mindset.
- Ability to handle multiple conversations and work in a fast-paced D2C environment.
- Experience in e-commerce/customer support or fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: Remote

📌 Customer Support Specialist (India)
🏢 Blue Tyga
📍 India