Job Title: Customer Support Executive

Company Description:

We are seeking a Customer Support Executive to join our team and provide outstanding support to our customers. The ideal candidate is a motivated problem solver who is passionate about providing exceptional customer service.

Responsibilities

- Respond to customer inquiries and resolve issues promptly via phone, email, or chat

- Maintain a positive, empathetic, and qualified attitude toward customers at all times

- Identify and assess customers’ needs, and provide appropriate solutions or alternatives

- Keep accurate records of customer interactions, transactions, comments, and complaints

Candidate Profile Required

- Proven customer support experience or experience as a client service representative

- Strong phone contact handling skills and active listening

- Excellent communication and presentation skills

- Ability to multi-task, prioritize, and manage time effectively

📌 Customer Support Representative- Marathi-WFH (Mumbai)
🏢 SkillLabs
📍 Mumbai