11 Oct
|
Wroots Global
|
Bangalore Rural
11 Oct
Wroots Global
Bangalore Rural
Roles and Responsibilities
Collaborate with team members to achieve common goals and improve overall process efficiency.
Meet performance targets for quality metrics such as first resolution rate, average handling time, and customer satisfaction scores.
Maintain accurate records of all interactions with customers using CRM software.
Handle customer inquiries, resolve issues, and escalate complex problems when necessary.
Provide customer support to clients through s, s, or chats.
📌 Customer Support Representative (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural