Customer Support Executive F Gear | Bengaluru Role Overview We are looking for a patient, solution-oriented Customer Support Executive to be the main point of contact for our customers and give them a smooth pre- and post-purchase experience.

Key Responsibilities Respond to customer queries via phone, email, live chat and social media Process daily orders, cancellations, refunds, returns and exchanges Give accurate information on products, pricing and policies Resolve complaints and troubleshoot product or service issues promptly Escalate complex issues and coordinate with sales, technical, billing and logistics teams Keep records of customer queries,



complaints and resolutions Follow up to ensure customer satisfaction Share customer feedback and report on common issues and trends Requirements Excellent verbal and written English communication Solid problem-solving and active listening skills Patience, empathy and professionalism under pressure Ability to multitask across channels Prior customer support experience is an advantage Role: Sales Support &

- Operations - Other Industry Type: Textile &
- Apparel (Fashion) Department: Sales &
- Business Development Employment Type: Full Time, Permanent Role Category: Sales Support &
- Operations

📌 Customer Support Executive (Bengaluru)
🏢 Uber Fashion Merchandise Private
📍 Bengaluru