Customer Support Executive Location: Bengaluru Openings: 6 Experience: 0–3 Years Employment Type: Full-Time Salary: $15,000 to $30,000 per year Job Summary We are looking for a proactive and customer-focused Customer Support Executive to handle customer queries, resolve issues efficiently, and ensure a high level of customer satisfaction. The ideal candidate should have strong communication skills and a problem-solving mindset.

Key Responsibilities • Handle inbound and outbound customer interactions via calls, email, and chat • Resolve customer complaints and queries in a timely and qualified manner • Provide accurate information about products, services,



and policies • Maintain records of customer interactions and transactions • Escalate complex issues to the appropriate team when necessary • Follow up with customers to ensure resolution and satisfaction • Meet performance metrics such as response time, resolution rate, and CSAT Required Skills • Excellent verbal and written communication skills • Strong problem-solving and analytical ability • Basic computer knowledge (MS Office, CRM tools) • Ability to handle pressure and multitask • Active listening and empathy towards customers Preferred Qualifications • Any Graduate (Freshers can apply) • Prior experience in customer service or BPO is an added advantage Work Details • Shift: Rotational / Day / Night shifts • Work Mode: In-Office Additional Perks • Incentives based on performance • Training and career growth opportunities • Friendly and supportive work environment

📌 Customer Support Executive (Bengaluru)
🏢 Frugal Testing
📍 Bengaluru