11 Oct
|
ITMC Systems
|
Bengaluru
11 Oct
ITMC Systems
Bengaluru
:
Required Skills: Excellent voice communication, customer handling and problem-solving skills; basic computer proficiency and working knowledge of MS Office; typing speed of at least 20 WPM with 80% accuracy.
Key Responsibilities:
- Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions.
- Deliver timely, accurate and skilled customer service; document contact topics and actions in tools.
- Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards
📌 Customer Support Executive (Bengaluru)
🏢 ITMC Systems
📍 Bengaluru