Role Overview

We are looking for a proactive Account Manager to manage customer relationships, drive engagement, and ensure customers are successfully using CloudHire.

Location - Hyderabad (Onsite)

Working Days: 24

Alternate Saturday off with fixed Sunday off.

Budget: Max till 5.4 LPA

Key Responsibilities

- Manage and build strong relationships with assigned customers.
- Conduct regular calls, follow-ups, and account reviews.
- Monitor customer engagement, product usage, and account health.
- Proactively identify and address customer concerns and retention risks.
- Coordinate with CS, Sales, Tech, and Product teams to resolve issues.
- Drive product adoption and ensure customers receive value from the platform.
- Handle escalations and ensure timely resolution.




- Maintain accurate CRM/dashboard updates and account activity reports.

Requirements
- 1–3 years of experience in Account Management, Customer Success, or Client Relationship Management.
- Excellent communication and relationship-building skills.
- Robust follow-up, ownership, and problem-solving abilities.
- Comfortable handling customer calls and multiple accounts.
- SaaS/HRTech/Recruitment experience is a plus.

Location - Hyderabad (Onsite)

Working Days: 24

Alternate Saturday off with fixed Sunday off.

Budget: Max till 5.4 LPA

📌 Customer Support (Hyderabad)
🏢 CloudHire
📍 Hyderabad